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- Tasks: Deliver exceptional customer experiences and support with lens and frame selection.
- Company: Join Cubitts, a pioneer in transforming the optical industry for better spectacles.
- Benefits: Enjoy complimentary spectacles, discounts, paid time off, and a cycle to work scheme.
- Why this job: Be part of a mission to improve the spectacles experience while working in an inclusive culture.
- Qualifications: 1 year retail experience, excellent communication skills, and a passion for sustainability.
- Other info: Permanent full-time role with a salary of £13.85 per hour.
40 million people wear spectacles in the UK alone, but the optical industry hasn’t changed in more than three centuries. Products are tired, standards are poor, and glasses wearers have got used to sub-standard experiences. The reason we exist, our core purpose is to change the spectacles industry for the better and make spectacles great again.
The most important characteristic for anyone joining us is an alignment to our core values. You will be the type of person that always looks to improve things by finding a way that is simpler or simply better (Pioneer). You will be someone that takes pride in their work, always doing it properly even when you’re exhausted (Proud). And you will do all of this without ego, staying humble, accessible and empathetic (For All).
Equally important is building an equitable and diverse workforce with the goal of building an inclusive culture with opportunities for all.
The role:
- Delivering exceptional customer experience
- To support dispensing activities
- Exceptional product knowledge, explaining features and benefits of lenses and Cubitts frames
- Support customers with the best lens and frame selection, delivering perfectly fitting frames
Who you are:
- Aligned to and inspire our Company Brand Values
- 1 year retail experience
- You show great initiative, positivity, and patience
- An excellent communicator, both written and verbal
- You thrive in a busy environment, enjoy responsibility and take pride in what you do
- You’re highly organised, possessing meticulous attention to detail and a keen interest in aesthetics
- Passionate about sustainability, reducing waste and protecting the environment
- A genuine passion for spectacles, including their design and history
Some nice things you’ll get
- Complimentary spectacles, eye examinations and generous discounts
- Option to buy and sell holiday
- Paid time away for the important moments in life
- Annual season ticket loan
- Cycle to work scheme
- Life assurance
- Subscription to Champion Health
- Unlimited You Can Now Business Skills Training
At Cubitts we are committed to fostering a diverse, inclusive, and welcoming community where employees, customers, and partners all feel respected, valued, and empowered to be their authentic selves.
We celebrate diversity in all its forms and recognise that different perspectives, backgrounds, and experiences enrich our community. Inclusion is at the heart of our operations, we work actively to remove barriers, ensure equitable opportunities, and create a space where everyone belongs.
Contract
- Type: Permanent- Full time- 40 hours
- Salary: £13.85 per hour
- Job grade: Associate Lvl 1
- Location: Cubitts Borough
#J-18808-Ljbffr
Optical Assistant- Borough employer: Cubitts
Contact Detail:
Cubitts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant- Borough
✨Tip Number 1
Familiarise yourself with the latest trends in eyewear and the history of spectacles. This knowledge will not only impress during your interview but also show your genuine passion for the industry, which is crucial for this role.
✨Tip Number 2
Demonstrate your alignment with the company's core values by sharing examples from your past experiences where you have improved processes or provided exceptional customer service. This will highlight your fit within their culture.
✨Tip Number 3
Prepare to discuss how you can contribute to sustainability efforts in the optical industry. Showing that you are passionate about reducing waste and protecting the environment will resonate well with the company's mission.
✨Tip Number 4
Practice your communication skills, especially in explaining complex concepts simply. As an Optical Assistant, you'll need to convey product features and benefits clearly to customers, so being articulate will set you apart.
We think you need these skills to ace Optical Assistant- Borough
Some tips for your application 🫡
Understand the Company Values: Before applying, take some time to understand Cubitts' core values: Pioneer, Proud, and For All. Reflect these values in your application by providing examples of how you embody them in your previous experiences.
Highlight Relevant Experience: Make sure to emphasise your retail experience and any customer service roles you've held. Use specific examples to demonstrate your ability to deliver exceptional customer experiences and your knowledge of spectacles.
Showcase Your Communication Skills: Since excellent communication is key for this role, ensure your application is well-written and free of errors. Consider including a brief section that highlights your verbal and written communication skills, perhaps through a relevant anecdote.
Express Your Passion: Convey your genuine passion for spectacles and sustainability in your application. Share any personal interests or experiences related to eyewear design or environmental initiatives to make your application stand out.
How to prepare for a job interview at Cubitts
✨Show Your Passion for Spectacles
Make sure to express your genuine interest in spectacles, their design, and history during the interview. This role is all about improving customer experiences, so demonstrating your enthusiasm can set you apart.
✨Align with Company Values
Familiarise yourself with the company's core values: Pioneer, Proud, and For All. Be prepared to share examples from your past experiences that showcase how you embody these values in your work.
✨Demonstrate Exceptional Communication Skills
As an Optical Assistant, you'll need to communicate effectively with customers. Practice articulating your thoughts clearly and confidently, both verbally and in writing, to show that you're a strong communicator.
✨Highlight Your Organisational Skills
Given the busy environment of retail, it's crucial to showcase your organisational abilities. Prepare to discuss how you manage your time and tasks efficiently, ensuring that you maintain attention to detail even under pressure.
