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- Tasks: Lead a vibrant team to launch and manage our flagship store in Manchester.
- Company: Join Cubitts, a pioneering and customer-centric spectacles company.
- Benefits: Enjoy complimentary spectacles, discounts, and a supportive work environment.
- Why this job: Make a real impact in a dynamic retail space while growing your career.
- Qualifications: Experience in optical retail management and a passion for team success.
- Other info: Be part of a diverse and inclusive community that values every voice.
The predicted salary is between 34922 - 34922 ÂŁ per year.
40 million people wear spectacles in the UK alone, but the optical industry hasn’t changed enough in three centuries. Products are tired, standards are mediocre, and the experience is dull. We’re going to change that, and build the world’s most innovative and customer-centric spectacles company. We are proud to be a Living Wage Employer and to be B Corp Certified.
We’re excited to open Cubitts’ flagship store in Manchester, located in the heart of the vibrant, independent-spirited Northern Quarter, and we’re seeking a Store Manager to build a team, lead its launch and ongoing success. As a Store Manager, you’ll be the driving force behind your store and team’s success. Leading with energy and purpose, you’ll take full ownership of your store’s performance, team’s development, and the experience of every customer who walks through the door. Working closely with your Assistant Manager you’ll cultivate a team culture that is driven, collaborative, and focused on continuous growth. You’ll confidently lead commercial performance, using insights to optimise operations, grow revenue, and deliver outstanding service. At the same time, you’ll champion your team’s progression through clear succession planning and personalised development. Success will come from how you inspire your team, delight our customers, and build a high‑performing store.
Your key responsibilities:
- Lead recruitment, onboarding, and development of a high‑performing, motivated team with clear succession plans and personalised development pathways for every member.
- Drive team engagement and culture that is underpinned by our values, working towards an engagement score of 85%+ and enhancing team retention.
- Take accountability for the store’s commercial performance, ensuring operational excellence and alignment with business KPIs.
- Lead by example to embed and uphold our customer non‑negotiables, ensuring every team member delivers outstanding service, with success measured through NPS and mystery shop results.
- Act as a brand ambassador, engaging customers with our story, values, and craft, and supporting activities that attract and retain new audiences.
- Drive excellence in our Made to Measure and Bespoke service, partnering with your Assistant Manager to ensure every team member delivers a seamless in‑store experience.
- Be an expert in product and optical knowledge, taking the lead on complex dispenses and sharing your knowledge to build your team’s capability.
- Maintain and oversee a clean, organised store environment.
- Leverage data to optimise visual merchandising and stock, ensuring displays align with Cubitts’ visual identity to drive sales.
- Collaborate with other teams and departments across the business to share insights, drive improvements, and create a united, high‑performance culture.
- Uphold Cubitts’ standards in professionalism, compliance, and integrity, ensuring your team consistently operates within policy and best practice.
Who you are:
- Optical retail management experience within a customer‑focused, service‑led brand.
- A confident and inspiring leader who drives team success with focus and commitment to excellence.
- Passionate about people, you champion inclusivity and inspire each of your team to succeed by fostering a culture of recognition and growth.
- You lead with initiative, positivity, and patience, approaching each day with practical, solutions‑focused thinking and a growth mindset.
- Resilient under pressure and agile in response, adapting swiftly to operational setbacks.
- A results‑driven strategic thinker with strong business acumen.
- Detail‑oriented, you take genuine pride in your work, bringing meticulous care and precision to every aspect of your team and store’s performance.
- Ambitious and purpose‑driven, you’re ready to grow your career with a company where you can make a meaningful impact.
Our Values:
- Pioneers: Leads by example with courage and positivity, inspiring their team to think innovatively, take risks, and continuously grow both personally and professionally.
- Proud: Leads with dedication to excellence, inspiring and supporting their team to uphold high standards, pay attention to detail, and go the extra mile to achieve the best outcomes.
- For All: Humble and empathetic, they foster inclusivity, encourage teamwork through shared challenges, communicate openly, and celebrate individual and team strengths.
Some nice things you’ll get:
- Complimentary spectacles, eye examinations and generous discounts.
- Option to buy and sell holiday.
- Paid time away for the important moments in life.
- Annual season ticket loan.
- Cycle to work scheme.
- Life assurance.
- Subscription to Champion Health.
- Unlimited You Can Now Business Skills Training.
At Cubitts we are committed to fostering a diverse, inclusive, and welcoming community where employees, customers, and partners all feel respected, valued, and empowered to be their authentic selves. We celebrate diversity in all its forms and recognise that different perspectives, backgrounds, and experiences enrich our community. Inclusion is at the heart of our operations, we work actively to remove barriers, ensure equitable opportunities, and create a space where everyone belongs.
Contract Type: Permanent - 40 hours, Monday-Sunday
Salary: ÂŁ34,922.08
Job grade: Store Manager UK Lvl 1
Working location: Cubitts Manchester, Smithfield Buildings, 44 Tib St, Manchester M4 1LA
Store Manager Manchester employer: Cubitts
Contact Detail:
Cubitts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager Manchester
✨Tip Number 1
Get to know the company inside out! Research Cubitts, their values, and what makes them tick. This way, when you walk into that interview, you can show off your passion and understanding of their mission to revolutionise the optical industry.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend events where Cubitts is involved. Building relationships can give you insider info and might just land you a recommendation when it comes time to apply.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios as a Store Manager. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your leadership skills effectively.
✨Tip Number 4
Don’t forget to showcase your personality! Cubitts values inclusivity and a positive culture, so let your authentic self shine through in interviews. Share your experiences and how you can contribute to their vibrant team atmosphere.
We think you need these skills to ace Store Manager Manchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the optical industry shine through! We want to see how excited you are about changing the game and creating a customer-centric experience.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Store Manager role. Highlight your leadership experience and any achievements in team development or commercial performance that demonstrate your fit for us.
Be Authentic: We value authenticity, so don’t be afraid to show your personality in your application. Share your unique story and how it connects to our values of being pioneers, proud, and inclusive.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Cubitts
✨Know Your Stuff
Make sure you brush up on your optical knowledge and the products Cubitts offers. Being able to discuss their unique selling points and how they stand out in the market will show that you're genuinely interested and prepared.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you inspired your team, drove engagement, or handled challenges. This will demonstrate your ability to cultivate a motivated and high-performing team.
✨Emphasise Customer Experience
Since the role is all about enhancing customer experience, be ready to share your thoughts on what outstanding service looks like. Discuss how you would ensure every customer leaves delighted and how you would uphold Cubitts' customer non-negotiables.
✨Align with Their Values
Familiarise yourself with Cubitts' values: Pioneers, Proud, and For All. Be prepared to discuss how you embody these values in your work and how you would instil them within your team to create a positive store culture.