At a Glance
- Tasks: Lead a passionate team in delivering exceptional customer service and driving store success.
- Company: Join a forward-thinking optical brand that values people and innovation.
- Benefits: Enjoy complimentary spectacles, generous discounts, and a supportive work environment.
- Other info: Embrace a culture of inclusivity and continuous improvement while enjoying great career development.
- Why this job: Be a key player in a dynamic team, inspiring growth and excellence every day.
- Qualifications: Experience in management within an optical setting and a passion for customer service.
The predicted salary is between 31309 - 31309 £ per year.
Who you are
- A passionate, people first leader leader with senior or management experience in an optical environment.
- Customer-focused, inspiring others and leading by example.
- Clear and authentic communicator who builds trust with both customers and colleagues.
- Proactive and growth-minded, embracing continuous improvement while encouraging development in others.
- Someone who takes initiative and ownership of their work, and can be a pace setter to others.
- A collaborative team player who fosters a positive, inclusive culture rooted in integrity and professionalism.
- Resilient under pressure, adapting quickly to unexpected setbacks or changes, maintaining composure and high standards.
Our Values
- Pioneers
- Leads by example with courage and positivity, inspiring their team to think innovatively, take risks, and continuously grow both personally and professionally.
- Proud
- Leads with dedication to excellence, inspiring and supporting their team to uphold high standards, pay attention to detail, and go the extra mile to achieve the best outcomes
- For All
- Humble and empathetic, they foster inclusivity, encourage teamwork through shared challenges, communicate openly, and celebrate individual and team strengths
- Some nice things you’ll get
- Complimentary spectacles, eye examinations and generous discounts
- Option to buy and sell holiday
- Paid time away for the important moments in life
- Annual season ticket loan
- Cycle to work scheme
- Life assurance
- Aviva Digicare+
- Contract
- Type: Permanent- 40 hours, Monday-Sunday
- Job grade: Assistant Store Manager Level 1
- Working location: Cubitts Hampstead, 22 Hampstead High St, London NW3 1QA
- #J-18808-Ljbffr
Assistant Store Manager - Hampstead employer: Cubitts
Cubitts is an exceptional employer that values inclusivity and team success, making it a fantastic place for those looking to thrive in retail management. Located in the vibrant city of Edinburgh, employees benefit from a competitive salary, a supportive work culture, and ample opportunities for personal and professional growth. Join us to lead a dedicated team while delivering outstanding customer service in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager - Hampstead
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Cubitts, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Cubitts!
We think you need these skills to ace Assistant Store Manager - Hampstead
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Cubitts, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Cubitts and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Cubitts that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Cubitts
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
