At a Glance
- Tasks: Join our team to ensure orders are fulfilled accurately and on time.
- Company: Cubitts, a leading eyewear brand with a focus on quality and craftsmanship.
- Benefits: Free spectacles, discounts, paid time off, and a supportive work environment.
- Other info: Exciting opportunities for professional growth and development.
- Why this job: Be part of a dynamic team that values innovation and excellence in every task.
- Qualifications: Detail-oriented, solutions-focused, and a great communicator.
The predicted salary is between 13.85 - 13.85 £ per hour.
As a Production Associate, your role is to get our ever growing number of orders to our brilliant customers, in the right way, and at the right time. You will be part of a team which covers multiple touch points, including our state-of-art glazing lab, stock management, order management and fulfilment and logistics.
Your key responsibilities:
- Quality Control & Glazing: Transform frames into finished spectacles that meet Cubitts’ exacting standards. Conduct meticulous checks at every stage of the glazing and finishing process.
- Shipping & Dispatch: Manage dispatch and shipping workflows to ensure orders reach customers and stores on time and in perfect condition.
- Order & Inventory Support: Handle queries from stores and internal teams, ensuring smooth communication and resolution of issues. Track stock levels and assist with inventory accuracy.
- Process Implementation & Efficiency: Identify, suggest, and implement improvements to workflows and procedures. Proactively realize efficiencies that save time, reduce errors, and enhance output.
- Troubleshooting: Quickly identify problems in production, lab, or dispatch processes, and coordinate with relevant teams to resolve them.
- Cross-Team Collaboration: Communicate effectively with the workshop, inventory, HQ, retail stores, and customer service teams to maintain alignment and support operational excellence.
- KPI Management & Reporting: Monitor key metrics to ensure performance meets targets, providing insights and updates to the team as necessary.
- Inventory Control & Stock Reconciliation: Perform regular cycle counts and full stock takes of frames, lenses, and components to maintain accurate inventory records. Investigate discrepancies, implement corrective actions, and ensure system stock aligns with physical inventory.
- Inbound Inventory & Materials Management: Receive, inspect, and log incoming inventory and production materials, ensuring quantities, quality, and documentation are correct. Organise stock locations for efficient picking and production flow, and flag low-stock or obsolete items to support timely replenishment and minimal downtime.
- Brand Advocacy: Embody Cubitts’ mission and values, helping to educate colleagues and celebrate the craftsmanship.
Who you are:
- Passionate about spectacles and delivering best-in-class experiences.
- Meticulous and detail-oriented, with a methodical approach to production and problem-solving.
- Solutions-focused and able to adapt quickly to new processes and challenges.
- Motivated by incremental improvement, meeting KPIs, and achieving operational excellence.
- Effective communicator who works well with multiple teams and stakeholders.
- Positive, proactive, and committed to high standards in every task.
- Engaged with Cubitts’ values: For All, Pioneering, Proud.
Our Values:
- Pioneers: We try to improve things, by doing things better or more simply celebrating both innovation and failure.
- Proud: We take pride in doing things properly, deeply committed to the highest standards with a relentless drive for consistency in quality and detail.
- For all: We treat everyone with the same warmth and respect, and without ego.
Some nice things you’ll get:
- Complimentary spectacles, eye examinations and generous discounts.
- Option to buy and sell holiday.
- Paid time away for the important moments in life.
- Annual season ticket loan.
- Cycle to work scheme.
- Life assurance.
- Aviva Digicare+.
Contract: Full Time, 40 hours. The Yard (Kings Cross, London) HQ. Includes weekend working. Salary: £13.85 per hour.
Production Associate in London employer: Cubitts KX Limited
Cubitts Hampstead is an exceptional employer that prioritises a people-driven culture, fostering a supportive environment where team members can thrive. With a focus on employee growth, you will benefit from generous perks such as complimentary spectacles, eye examinations, and discounts, all while working in the vibrant setting of Hampstead, London. Join us to be part of a dynamic team dedicated to delivering outstanding customer service and operational excellence.
