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- Tasks: Lead the front-of-house team and ensure exceptional service at our iconic Chelsea pub.
- Company: Cubitt House, a family of vibrant London pubs celebrating British hospitality.
- Benefits: Enjoy perks like staff meals, discounts, and career progression opportunities.
- Why this job: Join a passionate team and make memorable moments for our guests every day.
- Qualifications: Previous supervisory experience in hospitality and strong leadership skills required.
- Other info: Dynamic work environment with exciting social events and training opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Cubitt House is a collection of eight distinctive London pubs celebrated for their seasonal British menus, impeccable hospitality, and timeless interiors. Inspired by master architect Thomas Cubitt, we honour London's heritage by creating vibrant spaces that feel both elegant and welcoming. Our pubs blend British craftsmanship with a sense of community, partnering with the finest artisans and producers to deliver exceptional experiences.
We are more than a pub group—we are a family of passionate individuals dedicated to craft, creativity, and genuine service. At Cubitt House, we believe in celebrating people and places through thoughtful design, locally sourced food, and warm, memorable moments.
We're looking for a Supervisor to join the team at The Builders Arms, our much-loved Chelsea pub just off the King's Road. This iconic neighbourhood destination is known for its warm atmosphere, stylish interiors, and exceptional British dining.
As a Floor Supervisor, you'll play a key role in leading the front-of-house team, ensuring smooth and efficient service throughout the day. You'll lead by example, support the management team, and help deliver the high standards of hospitality that make Cubitt House special.
Key Responsibilities- Supervise daily front-of-house operations, ensuring smooth and efficient service.
- Lead by example, delivering warm and attentive hospitality to every guest.
- Support and motivate the team to maintain Cubitt House's high service standards.
- Assist with training, opening/closing procedures, and day-to-day organisation.
- Work closely with the management team to maximise guest satisfaction and team performance.
- Previous supervisory experience in a quality hospitality environment.
- Strong leadership skills and the ability to inspire and support a team.
- Excellent communication and organisational abilities.
- A hands-on approach and a genuine passion for delivering exceptional service.
At Cubitt House, our people are at the heart of everything we do. They bring our pubs to life, and we believe exceptional work deserves exceptional rewards. When you join our team, here's what you can look forward to:
- Perkbox – 30 points every month to spend however you like.
- Enhanced maternity and paternity leave.
- Employee of the Month recognition & reward programmes.
- Supplier trips, tastings, and external learning opportunities.
- Delicious staff meals while on shift.
- Monthly Bar Academy for cocktail mastery and premium drinks training.
- Quarterly staff socials, competitions, and a legendary Christmas party.
- Language development school to help you grow.
- Work anniversary reward – £100 per year up to 5 years, then £150 per year thereafter.
- A bottle of champagne on your birthday.
- 50% off food & drink across all Cubitt House pubs.
- Clear career progression within a respected, growing hospitality group.
- A supportive, passionate culture that values both skill and character.
Apply today and take the next step in your hospitality career with Cubitt House.
Supervisor in London employer: Cubitt House
Contact Detail:
Cubitt House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in London
✨Tip Number 1
Get to know the pub scene! Visit local pubs, chat with staff, and soak up the atmosphere. This will not only give you insights into what makes a great pub but also help you connect with potential future colleagues.
✨Tip Number 2
Network like a pro! Attend hospitality events or join online groups related to the industry. You never know who might have a lead on a Supervisor role at Cubitt House or elsewhere.
✨Tip Number 3
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about your experiences and how you’ve led teams in the past—this is your chance to stand out!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Cubitt House family. Don’t miss out on this opportunity!
We think you need these skills to ace Supervisor in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see that you genuinely care about delivering exceptional service and creating memorable experiences for guests.
Tailor Your CV: Make sure to tailor your CV to highlight your supervisory experience in hospitality. We love seeing how your skills align with our values at Cubitt House, so don’t be shy about showcasing your leadership abilities!
Be Authentic: We appreciate authenticity, so be yourself in your application. Share your unique story and what makes you a great fit for the Supervisor role at The Builders Arms. We’re all about celebrating individuality!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Cubitt House
✨Know Your Pubs
Before the interview, do a bit of homework on Cubitt House and its pubs. Familiarise yourself with their menus, values, and what makes each pub unique. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples from your previous experience where you've successfully motivated a team or handled a challenging situation. Highlight your ability to inspire others and maintain high service standards.
✨Emphasise Customer Service
Exceptional hospitality is at the heart of Cubitt House. Be ready to discuss your approach to customer service and share specific instances where you've gone above and beyond for guests. This will demonstrate your alignment with their values.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the company culture. This not only shows your enthusiasm but also helps you gauge if Cubitt House is the right fit for you. Think about asking about team dynamics or opportunities for growth within the company.
