At a Glance
- Tasks: Lead a dynamic front-of-house team and deliver exceptional dining experiences.
- Company: Stylish, high-performing restaurant in the heart of Sloane Square.
- Benefits: Competitive salary, generous tronc, career progression, and staff meals.
- Other info: Supportive environment with ongoing training and team celebrations.
- Why this job: Join a passionate team and make memorable connections with guests.
- Qualifications: Experience in hospitality and a passion for outstanding service.
The predicted salary is between 25000 - 31200 £ per year.
We are looking for an experienced and passionate Head Waiter / Head Waitress to join the front-of-house team at a stylish, high-performing restaurant in the heart of Sloane Square.
This is an exciting opportunity for someone who loves delivering exceptional hospitality, enjoys mentoring others and takes pride in creating memorable dining experiences. You'll play a key role in ensuring every service runs seamlessly while supporting and inspiring the wider team.
The Role
As Head Waiter / Head Waitress, you will lead your section with confidence, delivering attentive, knowledgeable and personalised service to every guest. You'll work closely with the management team to uphold the highest standards of hospitality while supporting the development of junior team members.
Key Responsibilities
- Delivering exceptional service throughout lunch and dinner
- Leading your section with confidence and professionalism
- Welcoming guests and creating a warm, memorable dining experience
- Providing knowledgeable food and beverage recommendations
- Supporting, coaching and mentoring junior team members
- Ensuring tables are prepared and presented to the highest standards
- Handling guest requests and feedback with confidence and care
- Working closely with the kitchen, bar and management teams to ensure seamless service
- Maintaining excellent product knowledge, including food, wine and seasonal menus
- Upholding the highest standards of cleanliness, presentation and service
About You
We are looking for someone who:
- Has previous experience as a Head Waiter / Head Waitress, Senior Waiter or Senior Server within a quality restaurant
- Is passionate about delivering outstanding guest experiences
- Has excellent food and beverage knowledge, with an interest in wine
- Leads by example and enjoys supporting the development of others
- Is calm, organised and thrives in a busy service environment
- Has excellent communication and interpersonal skills
- Takes pride in attention to detail and consistently high standards
- Brings warmth, professionalism and personality to every shift
What We Offer
- Competitive salary
- Generous tronc
- Opportunities for career progression
- Ongoing training and development
- Staff meals on shift
- Employee discounts
- Team events and celebrations
- A supportive and ambitious working environment
If you are passionate about hospitality, enjoy building genuine connections with guests and are looking to develop your career within a professional and supportive team, we'd love to hear from you.
Head Waiter/Waitress Needed in London employer: Cubitt House
Cubitt House is an exceptional employer that fosters a vibrant and collaborative work culture, where creativity and passion for seasonal British cuisine thrive. As the Head Chef at The Alfred Tennyson, you will not only lead a talented team but also have ample opportunities for personal and professional growth, all while working in a location renowned for its commitment to quality and sustainability in dining.
StudySmarter Expert Advice🤫
We think this is how you could land Head Waiter/Waitress Needed in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Cubitt House. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Cubitt House
Don't be shy about reaching out to Cubitt House directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Waiter/Waitress Needed in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Cubitt House and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Cubitt House
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
