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For Companies At a Glance
- Tasks: Lead a vibrant pub, ensuring exceptional guest experiences and a strong team culture.
- Company: Join Cubitt House, known for beautiful neighbourhood pubs and genuine hospitality.
- Benefits: Enjoy a generous salary, bonuses, private healthcare, and discounts across all sites.
- Why this job: Take ownership of a beloved pub and make a real impact in Notting Hill.
- Qualifications: Proven experience as a General Manager or strong AGM ready to step up.
- Other info: Be part of a respected independent pub group with a focus on long-term growth.
The predicted salary is between 40000 - 50000 £ per year.
At Cubitt House, we create beautiful neighbourhood pubs with character, quality, and genuine hospitality at their heart. Each of our sites is individual, but united by a shared focus on exceptional food, thoughtful drinks, and warm, intelligent service. We believe in building places that feel as good for our teams as they do for our guests.
We are looking for an outstanding General Manager to lead The Princess Royal, one of Notting Hill’s most loved pubs. This is a hands-on leadership role for someone who thrives on creating a brilliant atmosphere, building strong teams, and delivering consistently high standards. You will take full ownership of the business — from guest experience and team culture to commercial performance and operational excellence.
What You’ll Be Doing
- Leading the Business
- Take full responsibility for the day-to-day and long-term performance of the pub
- Create a warm, vibrant, and well-run environment for both guests and team
- Be a visible, present leader on the floor
- Delivering Exceptional Guest Experience
- Set and maintain high standards across food, drink, and service
- Build a loyal, returning local customer base
- Ensure every guest experience reflects the character and quality of the brand
- Building and Leading a Strong Team
- Recruit, develop, and retain a high-performing team
- Create a positive, supportive, and ambitious culture
- Lead by example with energy, professionalism, and care
- Driving Commercial Performance
- Own the P&L, with a strong focus on revenue, labour, and cost control
- Drive sales through local engagement, events, and consistent quality
- Monitor performance and take action where needed
- Operational Excellence
- Ensure smooth, organised, and efficient operations
- Maintain high standards of compliance, cleanliness, and presentation
- Use systems effectively to manage rotas, stock, and reporting
What We’re Looking For
- A proven General Manager (or strong AGM ready to step up) from a quality-led hospitality environment
- A natural host with a genuine passion for people and service
- Strong commercial awareness and confidence managing a P&L
- A hands-on, detail-focused operator
- Someone who takes pride in their pub and treats it as their own
Why Join Us
- Be part of one of London’s most respected independent pub groups
- Work in a beautiful, characterful site in Notting Hill
- Real autonomy to run your business, with support from an experienced central team
- A culture that values people, quality, and long-term growth
- Private Healthcare
- Perkbox
- Enhanced Family Leave
- Generous salary and Bonus Schemes
- Cubitt House Discount across all sites
Location: The Princess Royal – Notting Hill, London
General Manager in London employer: Cubitt House
Contact Detail:
Cubitt House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in London
✨Tip Number 1
Get to know the pub scene in Notting Hill! Visit local pubs, chat with staff, and soak up the atmosphere. This will not only give you insights into what makes a great pub but also help you connect with the community.
✨Tip Number 2
Network like a pro! Reach out to current or former employees of Cubitt House on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the interview process.
✨Tip Number 3
Prepare to showcase your leadership style. Think of examples where you've created a positive team culture or improved guest experiences. Be ready to share these stories during your interview to demonstrate your fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Cubitt House family.
We think you need these skills to ace General Manager in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for hospitality shine through! We want to see that you genuinely care about creating a fantastic atmosphere and delivering top-notch service.
Be Specific: Use examples from your past experiences to highlight your skills. Whether it's leading a team or managing a P&L, we want to know how you've made an impact in your previous roles.
Keep It Personal: Make sure your application reflects your personality. We’re looking for someone who can connect with our guests and team, so don’t be afraid to let your unique voice come through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to get your application and ensures you’re considered for this exciting opportunity at The Princess Royal!
How to prepare for a job interview at Cubitt House
✨Know the Pub Inside Out
Before your interview, make sure you’ve done your homework on The Princess Royal. Visit the pub if you can, try the food and drinks, and soak in the atmosphere. This will not only give you insights into their operations but also show your genuine interest in the role.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to discuss how you build and lead teams. Share specific examples of how you've created a positive culture in previous roles, and how you plan to do the same at The Princess Royal.
✨Demonstrate Commercial Savvy
Since managing the P&L is a key part of the role, come ready to discuss your experience with financial management. Bring examples of how you’ve driven revenue and controlled costs in past positions. This will highlight your commercial awareness and readiness for the role.
✨Engage with Their Values
Cubitt House values quality, character, and hospitality. During the interview, align your answers with these values. Talk about your passion for exceptional service and how you create memorable guest experiences. This will resonate well with the interviewers.