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- Tasks: Lead a vibrant team and create unforgettable guest experiences in a bustling pub environment.
- Company: Join Cubitt House, a family of unique London pubs celebrating British heritage and hospitality.
- Benefits: Enjoy competitive pay, perks, and delicious staff meals while working in a supportive culture.
- Why this job: Be part of a passionate team and elevate your hospitality career in a dynamic setting.
- Qualifications: Experience in premium hospitality and a natural flair for leadership and guest engagement.
- Other info: Opportunities for growth, training, and fun staff socials await you!
The predicted salary is between 30000 - 42000 £ per year.
Cubitt House is a collection of eight distinctive London pubs celebrated for their seasonal British menus, impeccable hospitality, and timeless interiors. Inspired by master architect Thomas Cubitt, we honour London’s heritage by creating vibrant spaces that feel both elegant and welcoming. Our pubs—including The Thomas Cubitt, The Alfred Tennyson, The Orange, The Princess Royal, and The Grazing Goat—blend British craftsmanship with a sense of community, partnering with the finest artisans and producers to deliver exceptional experiences. We are more than a pub group—we are a family of passionate individuals dedicated to craft, creativity, and genuine service. At Cubitt House, we believe in celebrating people and places through thoughtful design, locally sourced food, and warm, memorable moments.
We’re looking for an Assistant General Manager to join the team at The Princess Royal, our destination pub in the heart of Notting Hill. With elegant dining rooms, a stunning garden terrace, and four boutique bedrooms, The Princess Royal has quickly become both a neighbourhood favourite and a London hotspot for elevated food, wine, and atmosphere.
As Assistant General Manager, you’ll support the GM in leading the team and delivering memorable guest experiences. This is a hands-on leadership role that blends operational excellence with people development. You’ll ensure smooth day-to-day operations across the bar, restaurant, and bedrooms while inspiring your team to uphold Cubitt House’s high standards of hospitality.
Key Responsibilities
- Work closely with the General Manager to ensure smooth daily operations across the site.
- Lead, train, and motivate the team to deliver exceptional hospitality.
- Drive sales and profitability through smart floor management, guest engagement, and upselling.
- Manage stock, rotas, compliance, and back-of-house systems with efficiency and accuracy.
- Step up to cover the GM when needed, taking full responsibility for the site.
Skills & Experience
- Previous experience in premium hospitality, ideally in high-volume restaurants, pubs, or boutique hotels.
- A natural leader who inspires confidence and brings out the best in others.
- Commercially astute with a keen eye for detail and standards.
- Passionate about food, drink, and creating memorable guest experiences.
- Adaptable, energetic, and hands-on in approach.
On The House
- Competitive pay plus service charge.
- Perkbox – 30 points every month to spend however you like.
- Enhanced maternity and paternity leave.
- Wagestream, pension & cycle-to-work scheme.
- Employee of the Month recognition & reward programmes.
- Supplier trips, tastings, and external learning opportunities.
- Delicious staff meals while on shift.
- Monthly Bar Academy for cocktail mastery and premium drinks training.
- Quarterly staff socials, competitions, and a legendary Christmas party.
- Language development school to help you grow.
- Work anniversary reward – £100 per year up to 5 years, then £150 per year thereafter.
- A bottle of champagne on your birthday.
- 50% off food & drink across all Cubitt House pubs.
- Clear career progression within a respected, growing hospitality group.
- A supportive, passionate culture that values both skill and character.
Apply today and take the next step in your hospitality career with Cubitt House.
Assistant GM in London employer: Cubitt House
Contact Detail:
Cubitt House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant GM in London
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time in one of Cubitt House's pubs. This will give you a feel for the vibe and help you connect with the team during your chat.
✨Tip Number 2
Show off your passion for hospitality! When you're talking to the hiring team, share stories about your experiences in the industry. Let them see how your enthusiasm aligns with Cubitt House's commitment to exceptional service.
✨Tip Number 3
Be ready to demonstrate your leadership skills! Think of examples where you've motivated a team or handled a tough situation. Cubitt House values natural leaders, so make sure they see that side of you.
✨Tip Number 4
Don’t forget to ask questions! Show your interest by asking about the team dynamics or upcoming projects at The Princess Royal. It’s a great way to engage and show you’re genuinely excited about the role.
We think you need these skills to ace Assistant GM in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for hospitality shine through! Share why you’re excited about joining Cubitt House and how you connect with our values of craft, creativity, and genuine service.
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Assistant GM role. Highlight your previous experience in premium hospitality and any leadership roles you've had to show us you’re the right fit!
Be Authentic: We want to get to know the real you! Don’t be afraid to inject a bit of personality into your application. Share your unique experiences and what makes you a great leader in the hospitality industry.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to joining our Cubitt House family!
How to prepare for a job interview at Cubitt House
✨Know Your Venue
Before the interview, take some time to research The Princess Royal and its unique offerings. Familiarise yourself with their seasonal British menu, the atmosphere they create, and any recent events or changes. This will show your genuine interest in the pub and help you connect your experience to their specific needs.
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll need to inspire and lead a team. Prepare examples from your past experiences where you've successfully motivated staff or improved team performance. Highlight your hands-on approach and how you can bring out the best in others, aligning with Cubitt House's values.
✨Demonstrate Your Passion for Hospitality
Cubitt House is all about exceptional guest experiences. Be ready to discuss what hospitality means to you and share stories that illustrate your passion for food, drink, and creating memorable moments for guests. This will resonate well with their focus on genuine service.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the role, team dynamics, and the company culture at Cubitt House. This not only shows your enthusiasm but also helps you assess if this is the right fit for you. Ask about their approach to staff development or how they celebrate successes within the team.
