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For Companies At a Glance
- Tasks: Lead a vibrant pub, ensuring exceptional guest experiences and a strong team culture.
- Company: Cubitt House, known for creating unique neighbourhood pubs with character and quality.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Why this job: Be the heart of a beloved pub, making a real impact on guests and your team.
- Qualifications: Proven leadership skills and a passion for hospitality.
- Other info: Join a dynamic team dedicated to creating memorable experiences.
The predicted salary is between 40000 - 50000 £ per year.
About Us
At Cubitt House, we create beautiful neighbourhood pubs with character, quality, and genuine hospitality at their heart. Each of our sites is individual, but united by a shared focus on exceptional food, thoughtful drinks, and warm, intelligent service. We believe in building places that feel as good for our teams as they do for our guests.
The Role
We are looking for an outstanding General Manager to lead The Princess Royal, one of Notting Hill’s most loved pubs. This is a hands-on leadership role for someone who thrives on creating a brilliant atmosphere, building strong teams, and delivering consistently high standards. You will take full ownership of the business — from guest experience and team culture to commercial performance and operational excellence.
What You’ll Be Doing
- Leading the Business
- Take full responsibility for the day-to-day and long-term performance of the pub
- Create a warm, vibrant, and well-run environment for both guests and team
- Be a visible, present leader on the floor
- Delivering Exceptional Guest Experience
- Set and maintain high standards across food, drink, and service
- Build a loyal, returning local customer base
- Ensure every guest experience reflects the character and quality of the brand
- Building and Leading a Strong Team
- Recruit, develop, and retain a high-performing team
- Create a positive, supportive, and ambitious culture
- Lead by example with energy, professionalism, and care
- Driving Commercial Performance
- Own the P&L and drive profitability
General Manager employer: Cubitt House
Contact Detail:
Cubitt House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join hospitality groups, and don’t be shy to chat with folks at your favourite pubs. You never know who might have a lead on that perfect General Manager role!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual meet-up, let your passion for hospitality shine through. Share stories about how you've created amazing guest experiences or built strong teams in the past. It’s all about making that personal connection!
✨Tip Number 3
Be proactive! If you see a pub you love, don’t wait for them to post a job. Reach out directly and express your interest in working with them. A well-timed email can make all the difference, and it shows you’re genuinely keen on being part of their team.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows you’re serious about joining us at Cubitt House. Plus, it’s super easy to navigate, so why not give it a go?
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share your passion for hospitality and what makes you a great fit for The Princess Royal.
Tailor Your Application: Make sure to customise your application for the General Manager role. Highlight your relevant experience in leading teams and creating exceptional guest experiences. We love seeing how your background aligns with our values at Cubitt House.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experience at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Cubitt House!
How to prepare for a job interview at Cubitt House
✨Know the Pub Inside Out
Before your interview, make sure you know The Princess Royal and its unique offerings. Familiarise yourself with their menu, drinks selection, and any recent events or changes. This shows genuine interest and helps you discuss how you can enhance the guest experience.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to share specific examples of how you've built strong teams in the past. Discuss your approach to creating a positive culture and how you lead by example, as this aligns with what they value at Cubitt House.
✨Emphasise Guest Experience
Highlight your commitment to exceptional guest experiences. Prepare to discuss strategies you've implemented in previous roles to ensure high standards in service and food quality. Think about how you can build a loyal customer base and reflect the brand's character.
✨Be Ready for Operational Questions
Expect questions about managing day-to-day operations and driving commercial performance. Brush up on your knowledge of financial metrics and operational excellence. Be ready to discuss how you would take ownership of the pub’s performance and what success looks like for you.