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- Tasks: Lead the front-of-house team and ensure exceptional guest experiences.
- Company: Join The Thomas Cubitt, a flagship pub known for its charm and quality service.
- Benefits: Enjoy competitive salary, tips, training opportunities, and meals on duty.
- Why this job: Be part of a vibrant team in a beautiful location with a focus on hospitality.
- Qualifications: Experience in a supervisory role and a passion for food and service are essential.
- Other info: Full uniform provided and opportunities for career growth through our academy.
The predicted salary is between 30000 - 42000 ÂŁ per year.
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HR Consultant, and Executive Headhunter specialising in recruiting leadership roles within luxury retail and hospitalityPeople Director @ Cubitt…
Floor Supervisor – The Thomas Cubitt, Belgravia Cubitt House | London | Full-Time
Are you a natural leader with a passion for hospitality and an eye for detail?
We’re looking for an experienced and energetic Floor Supervisor to support the front-of-house team at The Thomas Cubitt, our flagship pub in the heart of Belgravia.
Part of the independent Cubitt House collection, The Thomas Cubitt blends classic British charm with modern, food-led service. With its loyal local following, elegant brasserie dining rooms and beautifully curated guest experience, it’s one of London’s most iconic pubs.
What You’ll Do
- Lead by example during busy services, ensuring smooth floor operations.
- Supervise, coach and support junior waiters and runners.
- Be a key point of contact for guests, ensuring every experience exceeds expectations.
- Oversee floor plans, pacing and covers with confidence and precision.
- Communicate effectively with kitchen, bar and management teams.
What We’re Looking For
- Previous experience in a supervisory role within premium hospitality.
- Calm, confident leadership under pressure.
- Professional, warm and guest-focused approach.
- Strong organisational skills and attention to detail.
- A passion for food, wine and delivering outstanding service.
What You’ll Get
- Competitive salary plus tips.
- Perkbox – 30 points every month to spend as you wish.
- Monthly recognition & reward programmes.
- Supplier training, tastings and ongoing development.
- Opportunities to grow through our Cubitt House Academy.
- Staff meals while on shift.
- Staff socials, competitions, trips and an annual Christmas party.
- Work anniversary reward – £100 per year up to 5 years, then £150 per year thereafter.
- A bottle of champagne on your birthday.
- A supportive, personality-driven culture that values both skill and character.
Be part of a house where service, charm and people matter.
Apply today and take the next step in your hospitality career with Cubitt House.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Other, Customer Service, and Sales
-
Industries
Food and Beverage Services and Accommodation and Food Services
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Floor Supervisor employer: Cubitt House
Contact Detail:
Cubitt House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Supervisor
✨Tip Number 1
Familiarise yourself with The Thomas Cubitt and its unique offerings. Understanding their menu, service style, and the overall atmosphere will help you demonstrate your passion for the venue during any interactions.
✨Tip Number 2
Network within the hospitality industry, especially in London. Attend local events or join online groups where you can connect with current or former employees of Cubitt House to gain insights and potentially get a referral.
✨Tip Number 3
Prepare to showcase your leadership skills by thinking of specific examples from your past experience where you successfully managed a team or handled a challenging situation in a busy environment.
✨Tip Number 4
Demonstrate your knowledge of food and wine by being ready to discuss your favourite pairings or recent trends in the industry. This shows your genuine interest and aligns with the role's requirements.
We think you need these skills to ace Floor Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Floor Supervisor position. Tailor your application to highlight relevant experience in hospitality and leadership.
Craft a Compelling CV: Ensure your CV showcases your supervisory experience in premium hospitality settings. Highlight specific achievements, such as improving service efficiency or guest satisfaction, to demonstrate your impact.
Write a Personalised Cover Letter: In your cover letter, express your passion for hospitality and detail how your skills align with the role. Mention your ability to lead a team under pressure and your commitment to providing outstanding service.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Floor Supervisor role.
How to prepare for a job interview at Cubitt House
✨Show Your Leadership Skills
As a Floor Supervisor, you'll need to demonstrate your ability to lead a team effectively. Share examples from your previous roles where you successfully managed a team during busy services, highlighting your calmness under pressure and how you motivated your colleagues.
✨Know the Venue Inside Out
Familiarise yourself with The Thomas Cubitt's menu, service style, and overall atmosphere. Being able to discuss specific dishes or drinks and how they fit into the guest experience will show your genuine interest in the role and the establishment.
✨Emphasise Guest Experience
Prepare to discuss how you ensure every guest has an exceptional experience. Think of examples where you went above and beyond to meet a guest's needs or resolved any issues that arose, showcasing your guest-focused approach.
✨Demonstrate Organisational Skills
Highlight your strong organisational skills by discussing how you manage floor plans, pacing, and covers. Be ready to explain your strategies for maintaining smooth operations during peak times, as this is crucial for the role.
