At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences for guests.
- Company: Join a vibrant collection of luxury pubs in London, celebrating British heritage.
- Benefits: Competitive pay, 50% off food & drink, and exciting perks like a birthday champagne.
- Other info: Enjoy flexible shifts, career growth opportunities, and fun staff socials.
- Why this job: Be the face of hospitality and make every guest's visit unforgettable.
- Qualifications: Experience preferred but not essential; a friendly attitude and teamwork skills are key.
The predicted salary is between 12 - 15 £ per hour.
Cubitt House is a collection of eight distinctive luxury London pubs celebrated for their seasonal British menus, impeccable hospitality, and timeless interiors. Inspired by master architect Thomas Cubitt, we honour London’s heritage by creating vibrant spaces that feel both elegant and welcoming. Our pubs—including The Thomas Cubitt, The Alfred Tennyson, The Orange, The Princess Royal, and The Grazing Goat—blend British craftsmanship with a sense of community, partnering with the finest artisans and producers to deliver exceptional experiences.
We are more than a pub group—we are a collection of passionate individuals dedicated to craft, creativity, and genuine hospitality. At Cubitt House, we believe in celebrating people and places through thoughtful design, locally sourced food, and warm, memorable moments.
The Role
We’re looking for a Waiter / Waitress to join the team at The Orange. As a Waiter / Waitress, you’ll be the face of Cubitt House, delivering warm, attentive, and professional service to every guest. You’ll help create memorable dining experiences, supporting the team to ensure each visit exceeds expectations and reflects our commitment to hospitality excellence.
Key Responsibilities
- Provide friendly, efficient, and professional service to all guests.
- Take orders, serve food and drinks, and ensure accurate billing.
- Maintain cleanliness and organisation of service areas.
- Collaborate with the team to ensure seamless service throughout the shift.
- Assist with stock management, table settings, and preparation as needed.
- Ensure compliance with health, safety, and hygiene standards.
- Support colleagues and contribute to a positive, welcoming atmosphere.
Skills & Experience
- Previous experience in a front-of-house or hospitality role is preferred but not essential.
- Friendly, approachable, and professional attitude.
- Strong communication and teamwork skills.
- Enthusiasm for delivering excellent customer service.
- Ability to work in a fast‑paced environment while maintaining attention to detail.
- Full eligibility to work in the UK.
On The House
At Cubitt House, our people are at the heart of everything we do. They bring our pubs to life, and we believe exceptional work deserves exceptional rewards. When you join our team, here’s what you can look forward to:
- Competitive pay plus service charge. Advertised rate is inclusive of tronc.
- 50% off food & drink across all Cubitt House pubs.
- Perkbox – 30 points every month to spend however you like.
- Enhanced maternity and paternity leave.
- Nursery scheme vouchers.
- Access to fully funded apprenticeship opportunities for Levels 2-5, both front and back of house.
- Wagestream.
- Company pension.
- Cycle to Work Scheme.
- Flexible shift patterns.
- Length of service rewards.
- Employee of the Month recognition.
- Supplier trips, tastings, and external learning opportunities.
- Monthly Bar Academy for cocktail mastery and premium drinks training.
- Quarterly staff socials, competitions, and a legendary Christmas party.
- Free language development school to help you grow.
- A bottle of champagne on your birthday.
- A supportive, passionate culture that values both skill and character.
Apply today and take the next step in your hospitality career with Cubitt House.
Server/Waiter/Waitress employer: Cubitt House Ltd
Cubitt House is an exceptional employer that prioritises its people, offering a vibrant work culture where creativity and genuine hospitality thrive. With competitive pay, generous discounts, and extensive employee growth opportunities—including fully funded apprenticeships and monthly training sessions—team members are empowered to develop their skills while enjoying a supportive and engaging environment. Located in the heart of London, our pubs not only celebrate British heritage but also foster a sense of community, making every day at Cubitt House a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Server/Waiter/Waitress
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Orange and soak up the atmosphere. Familiarise yourself with the menu and the vibe. This shows genuine interest and helps you stand out as someone who truly cares about the role.
✨Tip Number 2
Network like a pro! Chat with current staff or regulars if you can. Building connections can give you insider tips and might even lead to a recommendation. Plus, it shows you’re keen on being part of the community.
✨Tip Number 3
Practice your service skills! Whether it’s taking mock orders or perfecting your friendly banter, being prepared will boost your confidence. Remember, hospitality is all about making guests feel special, so show off your personality!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Server/Waiter/Waitress
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about what makes you tick and why you’re passionate about hospitality.
Tailor Your Experience:Make sure to highlight any relevant experience you have in hospitality or customer service. Even if it’s not directly related, show us how your skills can translate into providing excellent service at Cubitt House.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key skills and experiences stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Cubitt House Ltd
✨Know the Venue
Before your interview, take some time to research The Orange and other Cubitt House pubs. Familiarise yourself with their menus, atmosphere, and values. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Waiter/Waitress, customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest. Highlight your ability to handle difficult situations with grace and professionalism, as this will resonate well with the interviewers.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. Aim for a polished look that reflects the elegance of Cubitt House while still being comfortable enough to move around in. This shows you understand the importance of presentation in hospitality.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about team dynamics, training opportunities, or how they celebrate employee achievements. This demonstrates your enthusiasm for the role and your desire to be part of their community-focused culture.
