At a Glance
- Tasks: Lead the front-of-house team and deliver exceptional service to guests.
- Company: Join the vibrant team at Cubitt House, known for its hospitality excellence.
- Benefits: Enjoy competitive pay, discounts, perks, and opportunities for professional growth.
- Other info: Be part of a supportive culture with fun staff events and learning opportunities.
- Why this job: Create memorable dining experiences while developing your leadership skills.
- Qualifications: Previous hospitality experience and strong communication skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
We’re looking for Head Waiters / Head Waitresses to join Cubitt House. As a Head Waiter / Head Waitress, you’ll be a key leader on the floor, delivering warm, attentive, and professional service to every guest while supporting the management team in driving exceptional service standards. You’ll help create memorable dining experiences, leading by example to ensure each visit exceeds expectations and reflects our commitment to hospitality excellence.
Key Responsibilities
- Deliver friendly, efficient, and professional service to all guests.
- Lead and support the front‑of‑house team throughout service.
- Take orders, serve food and drinks, and ensure accurate billing.
- Maintain cleanliness and organisation of service areas.
- Collaborate with managers and kitchen teams to ensure seamless service throughout the shift.
- Assist with stock management, table settings, and preparation as needed.
- Support the training and development of junior team members.
- Ensure compliance with health, safety, and hygiene standards.
- Support colleagues and contribute to a positive, welcoming atmosphere.
Skills & Experience
- Previous experience in a similar front‑of‑house hospitality role is essential.
- Strong leadership and communication skills.
- Friendly, approachable, and professional attitude.
- Passion for delivering excellent customer service and guest experiences.
- Ability to work in a fast‑paced environment while maintaining attention to detail.
- Confidence leading a section and supporting wider team operations.
- Full eligibility to work in the UK.
Benefits
- Competitive pay plus service charge. Advertised rate is inclusive of tronc.
- 50% off food & drink across all Cubitt House pubs.
- Perkbox – 30 points every month to spend however you like.
- Enhanced maternity and paternity leave.
- Nursery scheme vouchers.
- Access to fully funded apprenticeship opportunities for Levels 2-5, both front and back of house.
- Wagestream.
- Company pension.
- Cycle to Work Scheme.
- Flexible shift patterns.
- Length of service rewards.
- Employee of the Month recognition.
- Supplier trips, tastings, and external learning opportunities.
- Monthly Bar Academy for cocktail mastery and premium drinks training.
- Quarterly staff socials, competitions, and a legendary Christmas party.
- Free language development school to help you grow.
- A bottle of champagne on your birthday.
- A supportive, passionate culture that values both skill and character.
Head Waiter employer: Cubitt House Ltd
Cubitt House is an exceptional employer that prioritises a supportive and passionate work culture, offering competitive pay and a range of benefits including 50% off food and drink, flexible shift patterns, and fully funded apprenticeship opportunities. Employees enjoy a vibrant atmosphere with regular social events, recognition for their contributions, and opportunities for personal and professional growth, making it an ideal place for those seeking a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Head Waiter
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join local groups, or even chat with folks at your favourite restaurants. You never know who might have a lead on that perfect Head Waiter role!
✨Tip Number 2
Show off your personality! When you get an interview, let your friendly and approachable nature shine through. Remember, they’re looking for someone who can deliver excellent customer service, so be yourself and show them why you’re the right fit for their team.
✨Tip Number 3
Practice makes perfect! Before your interview, rehearse common questions and think about how your experience aligns with the role. This will help you feel more confident and ready to impress the hiring managers with your leadership skills and passion for hospitality.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of standing out. Plus, it shows you’re genuinely interested in joining the Cubitt House family!
We think you need these skills to ace Head Waiter
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you a great fit for the Head Waiter role.
Tailor Your Experience:Make sure to highlight your relevant experience in front-of-house roles. We’re looking for strong leadership and communication skills, so give us examples of how you've led a team or delivered exceptional service in the past.
Be Professional Yet Approachable:Strike a balance between professionalism and friendliness in your application. We value a warm, approachable attitude, so use a tone that reflects this while still being polished and respectful.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Cubitt House Ltd
✨Know the Menu Inside Out
Familiarise yourself with the menu and any specials before the interview. Being able to discuss dishes, ingredients, and pairings shows your passion for the role and helps you stand out as a knowledgeable candidate.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight specific situations where you motivated your colleagues or resolved conflicts, as this will demonstrate your capability to support the front-of-house team effectively.
✨Emphasise Customer Service Excellence
Be ready to share stories that illustrate your commitment to exceptional customer service. Discuss how you've gone above and beyond for guests in the past, as this aligns perfectly with the hospitality excellence Cubitt House is looking for.
✨Practice Common Interview Questions
Anticipate questions related to teamwork, handling difficult customers, and maintaining service standards. Practising your responses will help you feel more confident and articulate during the interview, making a great impression on the hiring team.
