At a Glance
- Tasks: Lead the front-of-house team and deliver exceptional service to guests.
- Company: Join the vibrant Cubitt House, known for its warm hospitality.
- Benefits: Competitive pay, 50% off food, and exciting perks like a bottle of champagne on your birthday.
- Other info: Enjoy flexible shifts, staff socials, and opportunities for professional development.
- Why this job: Create memorable dining experiences and grow your skills in a supportive environment.
- Qualifications: Previous hospitality experience and strong leadership skills are essential.
The predicted salary is between 25000 - 30000 € per year.
We’re looking for Head Waiters / Head Waitresses to join Cubitt House. As a Head Waiter / Head Waitress, you’ll be a key leader on the floor, delivering warm, attentive, and professional service to every guest while supporting the management team in driving exceptional service standards. You’ll help create memorable dining experiences, leading by example to ensure each visit exceeds expectations and reflects our commitment to hospitality excellence.
Key Responsibilities
- Deliver friendly, efficient, and professional service to all guests.
- Lead and support the front‑of‑house team throughout service.
- Take orders, serve food and drinks, and ensure accurate billing.
- Maintain cleanliness and organisation of service areas.
- Collaborate with managers and kitchen teams to ensure seamless service throughout the shift.
- Assist with stock management, table settings, and preparation as needed.
- Support the training and development of junior team members.
- Ensure compliance with health, safety, and hygiene standards.
- Support colleagues and contribute to a positive, welcoming atmosphere.
Skills & Experience
- Previous experience in a similar front‑of‑house hospitality role is essential.
- Strong leadership and communication skills.
- Friendly, approachable, and professional attitude.
- Passion for delivering excellent customer service and guest experiences.
- Ability to work in a fast‑paced environment while maintaining attention to detail.
- Confidence leading a section and supporting wider team operations.
- Full eligibility to work in the UK.
Benefits
- Competitive pay plus service charge.
- Advertised rate is inclusive of tronc.
- 50% off food & drink across all Cubitt House pubs.
- Perkbox – 30 points every month to spend however you like.
- Enhanced maternity and paternity leave.
- Nursery scheme vouchers.
- Access to fully funded apprenticeship opportunities for Levels 2-5, both front and back of house.
- Wagestream.
- Company pension.
- Cycle to Work Scheme.
- Flexible shift patterns.
- Length of service rewards.
- Employee of the Month recognition.
- Supplier trips, tastings, and external learning opportunities.
- Monthly Bar Academy for cocktail mastery and premium drinks training.
- Quarterly staff socials, competitions, and a legendary Christmas party.
- Free language development school to help you grow.
- A bottle of champagne on your birthday.
- A supportive, passionate culture that values both skill and character.
Head Waiter employer: Cubitt House Ltd
Cubitt House is an exceptional employer that prioritises a supportive and passionate work culture, offering Head Waiters the opportunity to lead a dynamic front-of-house team while delivering outstanding service. With competitive pay, generous employee benefits including 50% off food and drink, and access to fully funded apprenticeship programmes, we are committed to fostering personal and professional growth. Our vibrant atmosphere, regular staff socials, and unique perks like a bottle of champagne on your birthday make Cubitt House a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Head Waiter
✨Tip Number 1
Network like a pro! Chat with friends, family, and even former colleagues about your job search. You never know who might have a lead on a Head Waiter position or can put in a good word for you.
✨Tip Number 2
Get social! Use platforms like LinkedIn to connect with industry professionals and follow Cubitt House. Engage with their posts and show your enthusiasm for the role – it could catch someone's eye!
✨Tip Number 3
Practice makes perfect! Before any interviews, rehearse common questions and scenarios you might face as a Head Waiter. This will help you feel more confident and ready to showcase your skills.
✨Tip Number 4
Apply directly through our website! It shows you're genuinely interested in joining Cubitt House and gives you a better chance of standing out from the crowd. Plus, we love seeing passionate candidates!
We think you need these skills to ace Head Waiter
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and customer service. A friendly tone can make a big difference!
Tailor Your Experience:Make sure to highlight your relevant experience in front-of-house roles. We’re looking for strong leadership skills and a knack for creating memorable dining experiences, so connect your past roles to what we value at Cubitt House.
Be Specific:Use specific examples to demonstrate your skills and achievements. Whether it’s leading a team or handling a busy service, concrete examples will help us understand how you can contribute to our team and uphold our service standards.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our amazing benefits there!
How to prepare for a job interview at Cubitt House Ltd
✨Know the Menu Inside Out
Familiarise yourself with the menu and any specials Cubitt House offers. Being able to discuss dishes, ingredients, and pairings confidently will show your passion for the role and impress the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight situations where you motivated your colleagues or resolved conflicts, as this will demonstrate your ability to support the front-of-house team effectively.
✨Emphasise Customer Service Excellence
Be ready to share specific instances where you went above and beyond for guests. This could be anything from handling complaints gracefully to creating memorable experiences, showcasing your commitment to hospitality excellence.
✨Ask Thoughtful Questions
Prepare insightful questions about the company culture, training opportunities, and expectations for the Head Waiter role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
