At a Glance
- Tasks: Support the General Manager and lead a passionate team in delivering exceptional guest experiences.
- Company: Cubitt House, a collection of vibrant London pubs celebrating British heritage and hospitality.
- Benefits: Competitive salary, perks, staff meals, and clear career progression.
- Other info: Enjoy fun staff socials, learning opportunities, and a supportive culture.
- Why this job: Join a dynamic team and create memorable moments in a welcoming pub environment.
- Qualifications: Experience in hospitality, strong leadership skills, and a passion for food and drink.
The predicted salary is between 30000 - 35000 £ per year.
Cubitt House is a collection of eight distinctive London pubs celebrated for their seasonal British menus, impeccable hospitality, and timeless interiors.
Inspired by master architect Thomas Cubitt, we honour London’s heritage by creating vibrant spaces that feel both elegant and welcoming.
Our pubs—including The Thomas Cubitt, The Alfred Tennyson, The Orange, The Princess Royal, The Grazing Goat, and The Barley Mow—blend British craftsmanship with a sense of community, partnering with the finest artisans and producers to deliver exceptional experiences.
We are more than a pub group—we are a collection of passionate individuals dedicated to craft, creativity, and genuine service.
At Cubitt House, we believe in celebrating people and places through thoughtful design, locally sourced food, and warm, memorable moments.
The Role
We’re looking for an experienced Assistant Manager to join the team at The Builders Arms, Chelsea.
Our pubs are known for their warm, welcoming atmospheres and menus that celebrate the best of seasonal British produce.
We pride ourselves on creating local destinations that blend neighbourhood charm with refined, contemporary dining.
As an Assistant Manager, you’ll play a key role in supporting the General Manager with the day-to-day running of the pub.
You’ll lead by example on the floor, motivate and develop the team, and ensure every guest receives an outstanding experience in line with Cubitt House standards.
Key Responsibilities
- Support the General Manager in the daily operation of the pub.
- Lead, motivate, and develop the team to deliver exceptional service.
- Ensure high standards across food, drink, service, and presentation.
- Create a welcoming, engaging environment for guests and team members alike.
- Adapt quickly in a fast-paced environment and lead confidently during busy services.
- Take initiative to solve problems and support operational excellence.
- Uphold Cubitt House values of genuine hospitality and quality.
Skills & Experience
- Previous experience in an Assistant Manager or supervisory role within hospitality.
- A passion for food, drink, and delivering outstanding guest experiences.
- Strong leadership, communication, and teamwork skills.
- Positive attitude, adaptability, and eagerness to learn and grow.
- Ability to thrive in a fast-paced, dynamic environment.
- On The House
At Cubitt House, our people are at the heart of everything we do.
They bring our pubs to life, and we believe exceptional work deserves exceptional rewards.
When you join our team, here’s what you can look forward to
- Competitive salary plus service charge. Advertised rate is inclusive of tronc.
- Perkbox – 30 points every month to spend however you like.
- Enhanced maternity and paternity leave.
- Wagestream, pension & cycle-to-work scheme.
- Employee of the Month recognition & reward programmes.
- Supplier trips, tastings, and external learning opportunities.
- Delicious staff meals while on shift.
- In-house pastry academy.
- Quarterly staff socials, competitions, and a legendary Christmas party.
- Language development school to help you grow.
- Work anniversary reward – £100 per year up to 5 years, then £150 per year thereafter.
- A bottle of champagne on your birthday.
- 50% off food & drink across all Cubitt House pubs.
- Clear career progression within a respected, growing hospitality group.
- A supportive, passionate culture that values both skill and character.
- #J-18808-Ljbffr
Assistant Manager employer: Cubitt House Ltd
Cubitt House Ltd is an excellent employer, offering a vibrant work culture in the heart of Notting Hill where teamwork and enthusiasm thrive. Employees enjoy competitive salaries, complimentary staff meals, and exclusive discounts across all our pubs, alongside opportunities for personal growth within the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Cubitt House Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Cubitt House Ltd
Don't be shy about reaching out to Cubitt House Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Cubitt House Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Cubitt House Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
