At a Glance
- Tasks: Lead the front-of-house team and deliver exceptional guest experiences.
- Company: Cubitt House, a collection of vibrant London pubs with a focus on hospitality.
- Benefits: Competitive pay, perks, staff meals, and career progression opportunities.
- Other info: Enjoy fun staff socials, training opportunities, and a supportive culture.
- Why this job: Join a passionate team and make memorable moments for guests in a welcoming environment.
- Qualifications: Experience in a senior FOH role, excellent communication skills, and a passion for hospitality.
The predicted salary is between 31500 - 38500 £ per year.
Cubitt House is a collection of eight distinctive London pubs celebrated for their seasonal British menus, impeccable hospitality, and timeless interiors.
Inspired by master architect Thomas Cubitt, we honour London’s heritage by creating vibrant spaces that feel both elegant and welcoming.
Our pubs—including The Thomas Cubitt, The Alfred Tennyson, The Orange, The Princess Royal, and The Grazing Goat—blend British craftsmanship with a sense of community, partnering with the finest artisans and producers to deliver exceptional experiences.
We are more than a pub group—we are a collection of passionate individuals dedicated to craft, creativity, and genuine service.
At Cubitt House, we believe in celebrating people and places through thoughtful design, locally sourced food, and warm, memorable moments.
The Role
We’re looking for a Head Waiter to join the team at The Alfred Tennyson, our elegant and much-loved Belgravia pub known for its refined service, seasonal British menu, and welcoming atmosphere.
As a Head Waiter, you’ll lead by example on the floor, delivering exceptional guest experiences while supporting the front‑of‑house team.
You’ll embody Cubitt House hospitality—warm, attentive, and professional—ensuring every guest feels valued from the moment they arrive.
Key Responsibilities
- Deliver warm, genuine hospitality aligned with Cubitt House service standards.
- Support the management team in ensuring smooth floor operations.
- Lead by example, mentoring junior team members and supporting training.
- Maintain strong product knowledge across food, wine, and cocktails.
- Ensure guest needs are anticipated and exceeded at every service.
- Uphold health, safety, and hygiene standards throughout service.
Skills & Experience
- Previous experience as a Head Waiter or senior FOH position in a quality venue.
- Excellent communication and guest‑facing skills.
- A positive, energetic approach with a passion for hospitality.
- Strong organisational abilities and attention to detail.
- Enthusiasm for learning, developing, and growing within the role.
- Ability to work well under pressure in a fast‑paced environment.
- Full eligibility to work in the UK.
- On The House
- Competitive pay plus service charge.
- Perkbox – 30 points every month to spend however you like.
- Enhanced maternity and paternity leave.
- Wagestream, pension & cycle‑to‑work scheme.
- Employee of the Month recognition & reward programmes.
- Supplier trips, tastings, and external learning opportunities.
- Delicious staff meals while on shift.
- Monthly Bar Academy for cocktail mastery and premium drinks training.
- Quarterly staff socials, competitions, and a legendary Christmas party.
- Language development school to help you grow.
- Work anniversary reward – £100 per year up to 5 years, then £150 per year thereafter.
- A bottle of champagne on your birthday.
- 50% off food & drink across all Cubitt House pubs.
- Clear career progression within a respected, growing hospitality group.
- A supportive, passionate culture that values both skill and character.
Apply today and take the next step in your hospitality career with Cubitt House.
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Head Waiter employer: Cubitt House Ltd
Cubitt House is an exceptional employer, offering a vibrant work culture that celebrates creativity and genuine service in the heart of London. As a Head Waiter at The Alfred Tennyson, you will enjoy competitive pay, extensive employee benefits, and clear career progression within a supportive team that values both skill and character. With opportunities for personal growth through training, supplier trips, and monthly socials, you'll be part of a passionate community dedicated to delivering memorable experiences in a beautifully designed pub environment.
StudySmarter Expert Advice🤫
We think this is how you could land Head Waiter
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Cubitt House Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Cubitt House Ltd
Don't be shy about reaching out to Cubitt House Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Waiter
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Cubitt House Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Cubitt House Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
