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For Companies At a Glance
- Tasks: Provide top-notch IT support and resolve tech issues for our team.
- Company: Join Cubis Systems, a global leader in network access products.
- Benefits: Enjoy a competitive salary, pension contributions, and great healthcare options.
- Why this job: Make a real difference by helping others with their tech challenges.
- Qualifications: Strong problem-solving skills and a passion for technology.
- Other info: Hybrid work model with fantastic career development opportunities.
The predicted salary is between 28800 - 43200 £ per year.
About Cubis Systems
Cubis Systems is a global leader in the design, engineering and manufacture of network access products for the infrastructure, utility and construction markets. Headquartered in Northern Ireland, Cubis is part of the €27 billion CRH Group and operates from multiple sites across the UK and Ireland, exporting to over 30 countries worldwide.
What We Offer
- Competitive salary
- Company pension contribution
- A range of healthcare options
- Competitive holidays, including Christmas shutdown
- Employee Committees for Health & Wellbeing and Inclusion & Diversity
- Engagement & Wellbeing initiatives
- Employee referral programme
- Enhanced Family friendly policies
- Career development opportunities across IPE and the wider CRH Group
Key Accountabilities
Effectively handle individual problems and service requests from call‑in through resolution.
IT Support Technician employer: Cubis Systems
Contact Detail:
Cubis Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician
✨Tip Number 1
Get to know the company! Research Cubis Systems and understand their products and values. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the company culture and even lead to a referral, which can boost your chances of landing that IT Support Technician role.
✨Tip Number 3
Prepare for common interview questions specific to IT support. Think about scenarios where you've solved technical issues or provided excellent customer service. Practising these answers will help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace IT Support Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Technician role. Highlight relevant experience and skills that match what Cubis Systems is looking for. We want to see how you can solve problems and handle service requests effectively!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how your background makes you a great fit for Cubis Systems. Keep it engaging and personal – we love a bit of personality!
Showcase Your Problem-Solving Skills: In your application, don’t forget to showcase your problem-solving skills. Give examples of how you've tackled challenges in the past. We’re all about finding solutions, so let us know how you can contribute to our team!
Apply Through Our Website: We encourage you to apply through our website for the best experience. It’s straightforward and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our company!
How to prepare for a job interview at Cubis Systems
✨Know Your Tech Inside Out
As an IT Support Technician, you’ll need to demonstrate your technical knowledge. Brush up on common troubleshooting techniques and be ready to discuss specific software or hardware issues you've resolved in the past. This shows you’re not just familiar with the tech but can also handle real-world problems.
✨Research Cubis Systems
Take some time to learn about Cubis Systems and their products. Understanding their role in the infrastructure and utility markets will help you tailor your answers and show genuine interest in the company. Mentioning specific projects or values of theirs during the interview can really set you apart.
✨Prepare for Scenario Questions
Expect scenario-based questions where you’ll need to explain how you would handle specific IT support situations. Think of examples from your previous experience where you successfully resolved issues, and structure your answers using the STAR method (Situation, Task, Action, Result) to keep it clear and concise.
✨Show Your Soft Skills
Technical skills are crucial, but don’t forget to highlight your soft skills too! Communication, patience, and problem-solving are key in IT support. Be prepared to share examples of how you’ve effectively communicated with non-technical users or worked as part of a team to resolve issues.
