Senior Director Program Management

Business Unit: Cubic Transportation Systems

Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners.

Job Details:

SUMMARY: Reporting to the Senior Vice President/General Manager, the Sr. Director of Program Management leads the program management function for CTS EMEA. This role is responsible for developing and executing the annual operating plan (AOP), accountable for profit and loss, program performance and growth of the assigned area aligned to the strategic business plan. This role manages or oversees multiple, large ($50m +) and complex project implementations and contracted development programs to ensure that obligations are met, while continually assessing for process improvements. This incumbent collaborates with engineering, business development/sales, and operations functions to ensure proposals and contracts have an executable schedule and budget. This role works with the CTS Global Program Management Office to create and revise programs tools, policies, and guidelines, and ensures compliance with government regulations and management objectives. This position typically works under limited supervision and direction. Incumbents of this position will regularly exercise discretionary and substantial decision-making authority.

DUTIES AND RESPONSIBILITIES:

• Financial Performance and risk management: Meets financial goals and objectives (sales, operating profit, return on net assets, cash). Identify, document, and implement cost-saving measures. Reviews EV measurements of program plans versus actual achievements, schedules, and costs. Identify, assess, and document project risks. Document and implement effective risk mitigation strategies. Monitor and adjust risk management activities. Provide regular reports and updates to executive leadership, provide insights into program performance, challenges, and opportunities. Manage and document contract changes and amendments to mitigate contract risks. Handle all contract-related disputes effectively.
• Program Management: Ensures that programs are managed in accordance with the contract and Cubic policies, procedures, and department instructions. Ability to anticipate, mitigate, and quantify schedule risks. Manage and mitigate resource constraints. Optimize resource utilization to achieve project objectives. Ability to effectively manage multiple, concurrent, large, and complex project implementations (i.e. Deliver on time, in scope, and within budget). Conduct local program reviews and lead EMEA on reporting for key program reviews (explain project health and identify any assistance required). Ability to communicate effectively across the organization (project team, leaders, customers). Demonstrate ownership and ability to direct and drive action through direct and indirect teams. Leads the management, program, and cost aspects of proposals. Effectively manages programs within project and matrix organizations: engineering, operations (procurement, subcontracting, and manufacturing), quality assurance, configuration management, logistics, contract administration, standard business practices, finance, and the function of programs within a portfolio, including the balance between program, and company priorities. Proactive resolution, accurate and timely documentation of claim or dispute related activities.
• Client Relationship Management: Build and maintain strong relationships with client, stakeholders, and key partners to understand their needs, address concerns and identify new business opportunities. Represent CTS and act as escalation point.
• Stakeholder Management: Build collaborative relationships with the matrix teams including engineering, procurement, supply chain and business development to meet business objectives. Provide direction to sales and business development to acquire and focus resources to achieve growth plans. Responsive to stakeholder needs without compromising scope, schedule, and delivery timelines.
• People Leadership: Attracts, retains, develops and supports Program Managers to ensure successful program execution. Demonstrate strong people leadership. Coach and mentor direct and indirect teams. Ability to lead large teams 20+ employees.

In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their manager from time-to-time, as may be reasonably required of them.

QUALIFICATIONS AND CORE COMPETENCIES:

• Education: Bachelor's degree in engineering, finance, or business discipline. MBA or advanced degree preferred.
• Experience: Minimum of 15 years of experience in customer service, field service or a related field within the same or similar industry, with at least 5 years in a leadership role, preferably in the payment industry.
• Leadership: Exceptional leadership, communication, and interpersonal skills, with the ability to influence and inspire others. Excellent stakeholder management skills and the ability to influence outcomes with strong negotiation, written and oral communication skills.
• Strategic and Analytical Aptitude: Strong strategic thinking and problem-solving skills with the ability to translate business objectives into actionable strategies. Strong analytical and problem-solving skills with the ability to translate complex data into actionable insights.
• Resiliency: Must be well organized, able to prioritize workload, handle multiple simultaneous tasks, and complete work under deadline pressures with the ability to shift course where needed and recalibrate quickly. Must be self-motivated, creative and have the ability to work closely in a team environment with different functions and leaders at various levels in the organization.
• Change Management: Able to demonstrate the capability to identify opportunities for change then lead/empower their team to execute the new path forward. Track record of delivering transformation change. Willing to travel extensively when needed, minimum 25%.

Worker Type: Employee