At a Glance
- Tasks: Maintain and repair high-tech transportation equipment while ensuring top-notch service.
- Company: Join Cubic Transportation Systems, a leader in innovative transport solutions.
- Benefits: Enjoy competitive pay, night shift flexibility, and opportunities for professional growth.
- Other info: Inclusive workplace welcoming diverse applicants; excellent career development opportunities.
- Why this job: Be at the forefront of technology in the transportation sector and make a real impact.
- Qualifications: Hands-on experience in maintenance, engineering qualification, and strong customer service skills.
The predicted salary is between 30708 - 40000 £ per year.
This role is responsible for providing maintenance and repair of client equipment on Cubic maintained assets under the guidance of the Field Services Team Leader and provide support to the Maintenance Engineer.
Job Summary:
A preventative Maintenance role. 5 Day Night Shift (Sunday to Thursday). The purpose of this role is to ensure that Cubic equipment is responded to, returned to full service and maintained to the highest standard possible whilst achieving relevant contractual SLA’s. This position offers the opportunity to work at the cutting edge of technology within the transportation sector. With an extensive list of high profile projects you will be exposed to all areas of transportation technologies including the latest innovations in automated fare collection and contactless payments. Continuous variety and guidance from senior members of the team will afford you the opportunity to become a subject matter expert within this sector.
Essential Job Duties and Responsibilities:
- To carry out first and second line maintenance on any equipment as contracted to CTS at any time.
- Respond and repair Cubic devices in a timely manner and follow defined maintenance procedures to maximise device reliability and availability.
- To undertake the training and development programme provided to the best of your ability.
- To constantly improve performance through training, experience and KPI feedback.
- To minimise downtime on fault call outs.
- To assist with the installation or commissioning of equipment as required by CTS management.
- To ensure that all relevant working practices comply with the statutory Health and Safety at Work Act and external Customer requirements as applicable.
- To deliver and/or collect equipment modules from stores locations.
- To assist with stock control or fault control if deemed necessary by CTS management.
- To aim at maintaining quality principles compatible with current ISO standards.
- Comply with Cubic’s values and adherence to all company policy and procedures, in particular comply with the code of conduct, quality, security and occupational health, safety and environmental policies and procedures.
- In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their manager from time-to-time, as may be reasonably required of them.
Minimum Job Requirements:
Qualifications
Essential:
- Proven ‘hands on’ experience working in a high-tech Service/Maintenance environment.
- A recognised Engineering Qualification.
- Ability to work 5 night shift pattern.
- Experience of working in a Service/Maintenance environment.
- Proven customer service skills.
- Good communication skills.
Desirable:
- HNC or equivalent in Electronics or Mechanical Engineering.
- Worked on SLA driven contracts with call to fix and system availability criteria.
We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. We do not discriminate based on any protected characteristic under applicable law.
Field Services Technician “Night Shift” 5 Day Sun to Thurs employer: Cubic
Cubic Transportation Systems is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Service Performance Specialist to thrive. With a commitment to employee growth, you will have access to continuous improvement projects and the opportunity to work alongside talented teams dedicated to enhancing transportation solutions. Located in a dynamic environment, Cubic offers a supportive workplace where your contributions directly impact the success of our services and the satisfaction of our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Field Services Technician “Night Shift” 5 Day Sun to Thurs
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Cubic as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Cubic and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Cubic’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Services Technician “Night Shift” 5 Day Sun to Thurs
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Cubic, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Cubic, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Cubic.
How to prepare for a job interview at Cubic
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Cubic offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Cubic but also helps you get a feel for whether you’d thrive in that environment.
