At a Glance
- Tasks: Support cutting-edge transportation tech by troubleshooting and managing incidents in a fast-paced environment.
- Company: Join Cubic, a leader in transportation technology with a focus on innovation.
- Benefits: Enjoy competitive pay, health benefits, and opportunities for professional growth.
- Other info: Dynamic role with opportunities for continuous learning and career advancement.
- Why this job: Make a real impact while working with advanced technologies and collaborating with diverse teams.
- Qualifications: 5+ years in Windows Server and 3+ years in Unix/Linux with strong scripting skills.
The predicted salary is between 50481 - 61699 £ per year.
Overview
In this role you will apply deep technical expertise to support Cubic’s Transportation technologies in a fast-paced, customer-facing environment.
You’ll troubleshoot incidents, manage tickets, and collaborate with IT teams to ensure timely resolutions and ongoing improvements.
The position combines hands-on patching, scripting, and security tasks with cross-functional project work and documentation.
You’ll contribute to service excellence under pressure and help optimize IT processes.
Responsibilities
- Resolve technical queries from field maintenance, projects, and customers, ensuring timely resolution
- Proactively manage incident management queues and meet KPI-driven targets
- Escalate bugs and issues to engineering via JIRA for resolution
- Oversee monthly patching for Front End Devices across Windows and Unix environments (Ivanti EPM preferred)
- Create/update ad-hoc scripting for Linux (Bash/T-SQL) and Windows (Power Shell) patching
- Assist with vulnerability scanning and coordinate with Information Security
- Troubleshoot networking issues using standard protocols and cmdlets
- Collaborate on delivery lifecycle for new/altered services and ensure smooth transitions
- Support Client/Server Management platforms (Ivanti, VMware, Hyper-V, Repository Server)
- Identify training needs from technical changes and document IT systems
- Self-manage tasks under pressure and participate in on-call rotations
- Document IT systems and contribute to continuous service improvement
- Engage with stakeholders at all levels and drive cross-team collaboration
- Stay current with IT industry developments and incorporate improvements
- Ensure compliance with Cubic’s Quality, Health & Safety, and Information Security policies
- Key requirements
- At least 5 years of Windows Server experience (Windows Server 2008 R2 to 2022)
- At least 3 years of Unix/Linux experience (Ubuntu, Red Hat)
- Strong knowledge of Client/Server Management environments (Ivanti, VMware, Hyper-V)
- Minimum 3 years of scripting experience (Linux Bash, T-SQL, Shell, Power Shell)
- At least 3 years in security and patch management (Ivanti EPM preferred)
- Infra experience on Windows/Unix platforms
- Solid understanding of networking topologies, protocols, and cmdlets
- Excellent organizational and time-management skills
- Customer service background
- Knowledge of ITIL and change management
- Ability to work independently and in a team, in a pressured environment
- Customer-oriented
- Strong communication
- Team collaboration
- Ivanti EPM
- VMware
- Hyper-V
Systems Support Engineer (Linux) in Surrey employer: Cubic Corporation
Cubic Transportation Systems is an exceptional employer that fosters a collaborative and innovative work culture, ideal for professionals looking to make a significant impact in the field of business intelligence. With a strong emphasis on employee growth and development, you will have access to ongoing training and career advancement opportunities, all while working in the vibrant and dynamic environment of the United Kingdom. Join us to be part of a team that values your contributions and encourages you to excel in your role as a Senior Crystal/BOBJ BI Reports Architect.
StudySmarter Expert Advice🤫
We think this is how you could land Systems Support Engineer (Linux) in Surrey
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Cubic Corporation values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Cubic Corporation might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Cubic Corporation!
✨Direct Apply to Cubic Corporation
Let's not forget to apply directly through the Cubic Corporation website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Systems Support Engineer (Linux) in Surrey
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Cubic Corporation.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Cubic Corporation. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Cubic Corporation
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
