At a Glance
- Tasks: Lead a team in monitoring and improving field engineering performance.
- Company: Join Cubic, a leader in transportation technology and defence solutions.
- Benefits: Full-time role with competitive salary and opportunities for growth.
- Why this job: Make a real impact by enhancing daily journeys and supporting national safety.
- Qualifications: Experience in engineering leadership and strong communication skills.
- Other info: Dynamic work environment with a focus on innovation and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
locations: Canning Town, London
time type: Full time
posted on: Posted Today
job requisition id: REQ_47467
Business Unit: Cubic Transportation Systems
Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people's lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com.
Job Details:
- To monitor the day-to-day performance of Field engineering using statistical data, on the job quality assessments and through regular contact with the FRC, resource planners and technical support departments.
- To investigate and repair ongoing faults on any equipment as contracted.
- Minimise repair times by managing and monitoring individual and team workload and output.
- To investigate and prepare reports including but not limited to a comprehensive shift hand over report and make recommendations on potential or actual problems.
- To continually develop and identify systems and processes that improves the reliability and maintainability of assets.
- Ensure standards of quality as defined by the company and customer are achieved or exceeded.
- Comply with all statutory Health and Safety Acts and with the customer regulations where applicable.
- To effectively plan Retrofits and upgrades by liaison with customers, Field Services Managers and/or other Cubic departments or Original Equipment Manufacturer's.
- To deputise for Field Services Manager where required.
- Carry out Risk Assessments and continually review and identify safer methods to reduce or remove risks.
- Undertake performance evaluation of staff on a regular basis to ensure customer requirements and Cubic performance standards are being met.
- Carry out Quality and Safety Audits.
- Identify, set up and maintain good relationships with the customer.
- To assist FRC staff where necessary.
- Technical liaison with customers and any other contractors as required.
- Preparation or review of all programs, technical schedules and safe systems of work.
- Co-ordinate Technical Specialists workflow, so that they can effectively respond and resolve any technical issues in a timely manner.
- Collects and complies briefing material to communicate effectively with team members at regular scheduled meetings. These meetings are to be documented and arranged at times when minimum disruption is caused to service cover.
- Ensures that field engineers maintain all company property in good order and that company standards are maintained through regular checks.
- Develops interpersonal, technical and leadership skills to motivate and instruct team members, molding individuals into an effective and cohesive team.
- To carry out investigatory and/or disciplinary action.
- To identify resource requirements and assist with recruitment.
- To identify training requirements and ensure correct level of training and coaching.
- Ensure that all staff under their responsibility complies with the statutory Health and Safety at Work Act and with the customer regulations applicable.
- Ensure that all staff under their responsibility carries out work to standards of quality compatible with ISO9001.
- Comply with Cubic's values and adherence to all company policy and procedures. In particular comply with the code of conduct, quality, security and occupational health, safety and environmental policies and procedures.
- In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their manager from time-to-time, as may be reasonably required of them.
Worker Type: Employee
Field Services Team Leader in London employer: Cubic Corporation
Contact Detail:
Cubic Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Services Team Leader in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Cubic or in the field services industry on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Cubic's projects and values, and think about how your experience aligns with their mission. Show them you're not just another candidate!
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on answering common questions related to leadership and technical skills, so you feel confident when it’s your turn.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation. It shows you're keen and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Field Services Team Leader in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Services Team Leader role. Highlight relevant experience and skills that match the job description, like leadership and technical expertise. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our mission at Cubic. Keep it engaging and personal – we love to see your personality come through.
Showcase Your Achievements: When detailing your experience, focus on specific achievements rather than just duties. Use numbers and examples to demonstrate how you've improved processes or led teams in the past. We’re all about results here at StudySmarter!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Cubic!
How to prepare for a job interview at Cubic Corporation
✨Know Your Stuff
Make sure you understand the technical aspects of the role. Familiarise yourself with field engineering concepts, repair processes, and quality standards. This will help you answer questions confidently and demonstrate your expertise.
✨Show Your Leadership Skills
As a Field Services Team Leader, you'll need to motivate and manage a team. Prepare examples of how you've successfully led teams in the past, handled conflicts, or improved team performance. This will show that you're ready for the responsibilities of the role.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like managing workload or dealing with customer complaints. Think through potential scenarios and how you would approach them, focusing on problem-solving and communication skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or future projects. This shows your genuine interest in the role and helps you assess if it's the right fit for you.