ITS Field Services Technician 2

Business Unit: Cubic Transportation Systems

Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defence capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defence (CD). Explore more on Cubic.com.

Job Summary: This role is responsible for providing maintenance and repair of client equipment on Cubic maintained assets, including complex fault diagnosis. Position also provides support to the Field Services Team Leader.

Essential Job Duties and Responsibilities:

• Carry out routine and preventative maintenance
• Attend faults and ensure the use of a logical approach to fault finding
• Perform Fibre Optic fault diagnosis and rectification
• Provide detailed fault analysis on high priority and complex faults when required
• Ensure all activities are performed safely and to a high standard
• Ensure asset maintenance is reported in a timely and accurate manner
• Ensure personal administration is completed in a timely manner, for example timesheets and vehicle checks
• Provide support to the Maintenance Team Leader
• Act as a mentor to aid in the development of other service technicians
• Perform Workshop repairs & modifications to component level and accurately record as required
• Work to Cubic Safe Systems of Work guidelines, as required for contractual compliance
• Attend and proactively participate in the Maintenance Team meetings
• Deputise for the Team Leader, if required
• Produce shift reports when required
• Produce asset upgrade reports for Management
• Assist with the preparation of asset upgrades and project completion
• Work in a shift pattern
• Comply with Cubic’s values and adherence to all company policy and procedures, particularly the code of conduct, quality, security and occupational health, safety and environmental policies and procedures
• Perform other duties assigned by their manager from time-to-time, as may be reasonably required of them

Minimum Job Requirements:

Skills knowledge and experience:

• Essential:
• Proven experience in similar role, including maintenance of equipment
• Basic fibre optic experience
• Ability to write accurate reports
• Hold relevant competencies to meet contractual requirements
• Experience of maintenance on modern electronic equipment
• PC literate
• Full Driving Licence
• Desirable:
• IP systems working knowledge
• Experience of overseeing teams
• CCTV systems working knowledge
• Microsoft Office skills

Education and qualifications:

• Essential:
• Qualified to ONC or BTEC in Electronic Engineering or Telecommunications Engineering or an equivalent qualification
• Desirable:
• C&G 2391-52 Inspection and Testing qualified
• C&G 3667-02, units 102/103 Fibre optic cabling/testing or equivalent
• Relevant accreditations
• Safety related qualifications
• NHSS8 accreditation
• Hold G39
• Hold IPAF, ASLEC approved, NRSWA units 1 to 9 qualification

Personal Qualities:

• Have a positive, proactive and enthusiastic approach
• Excellent interpersonal and communication skills
• Resilient and capable of working effectively under pressure
• Flexible with the ability to find a solution to problems
• Good numerate and written skills
• Flexible to work patterns
• Excellent timekeeping

Worker Type: Employee