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- Tasks: Join us as a Field Services Technician, maintaining and repairing cutting-edge transportation technology.
- Company: Cubic delivers innovative tech solutions for transportation and defence, making lives easier globally.
- Benefits: Enjoy remote work, night shift allowance, a company van, and comprehensive training.
- Why this job: Be at the forefront of technology in transportation while developing your skills in a supportive environment.
- Qualifications: Must have relevant electrical qualifications and problem-solving skills; experience in team leadership is a plus.
- Other info: This is a permanent night shift role, offering a clear career path and diverse projects.
The predicted salary is between 36000 - 60000 £ per year.
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Field Services Technician 4 page is loaded
Field Services Technician 4
Apply locations United Kingdom – Remote time type Full time posted on Posted 2 Days Ago job requisition id REQ_45273
Business Unit:
Cubic Transportation Systems
Company Details:
When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners.
We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com.
Job Details:
This role is responsible for providing maintenance and repair of client equipment on Cubic maintained assets, including the most complex fault finding, ensuring devices are returned to full service and maintained to the highest possible standard while achieving relevant contractual SLAs.
Be the go-to SME Technician to attend to faults following customer escalation or faults identified during the Repeat failure process and provide written reports to Service Management.
This position offers the opportunity to work at the cutting edge of technology within the transportation sector.
With an extensive list of high-profile projects, you will be exposed to all areas of transportation technologies, including the latest innovations in automated fare collection and contactless payments.
Note: this is a permanent 5 night shift role, Sunday – Thursday
Essential Job Duties and Responsibilities:
- Carry out fixed wiring testing in accordance with NICEIC guidelines
- Complete Electrical Installation Condition Reports
- Complete Minor Works Certificates
- Deputise for and carry out all aspects of the Field Services Team Leader role.
- Provide guidance, support, and mentoring to the Field Service Technician to aid in personal and professional development and provide comprehensive written and verbal feedback.
- Assist in providing both classroom and field-based training.
- Respond to and repair Cubic device faults promptly and follow defined maintenance procedures to maximise device reliability and availability.
- Use of company-issued netbook to provide commissioning of Cubic network assets.
- Bring around fault resolution on the most complex of faults.
- Carry out the Minimum Call Procedure (MCP) during any work on Cubic maintained assets.
- Provide detailed, comprehensive written fault analysis to service management following investigative call attendance.
- Assist in the preparation, installation, commissioning, and delivery of asset upgrades and project completion.
- Ensure personal administration is completed promptly, for example, timesheets and vehicle checks.
- Provide support to the Maintenance Team Leaders and Field Services Managers.
- Ensure all relevant working practices comply with statutory health and safety policies and external customer requirements.
- Attend and proactively participate in the Maintenance Team meetings.
- Assist with stock takes when requested.
- Comply with Cubic’s values and adherence to all company policies and procedures. In particular, Cubic’s Code of Conduct, Quality, Security, and Occupational Health, Safety, and Environmental policies and procedures.
- In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their Line or Department Manager from time to time, as may be reasonably required of them.
Minimum Job Requirements:
Skills knowledge and experience:
Essential:
- C&G 2391/2392 Inspection and Testing qualified.
- BS7671 – 18th Edition qualified.
- HNC Electronics, equivalent or above
- Qualified Electrician/Electrical level 3 qualification to ONC or BTEC in Electronic Engineering or Telecommunications Engineering or an equivalent qualification.
- HND, C&G, or recognised qualification in Electronic or Mechanical engineering
- Able to problem-solve and critically assess the root cause of failures.
- Competent in the use of Microsoft Office packages with Intermediate Excel abilities.
- Able to write Field Service Bulletins and Work Instructions
- Network systems working knowledge.
- Basic fiber optic experience
Desirable:
- Experience in leading teams or people management
- Minor civils experience
- Intermediate fiber optic experience
- Bachelor\’s degree in engineering
- Safety-related qualifications
In addition to a competitive salary, Cubic offers the following benefits with this role
- Night shift allowance
- Fully maintained Company van
- Full quality toolkit and PPE provided
- Overtime availability
- Technician-level career path
- Annual performance and merit review
- Nectar rewards program
- Fully expensed position
- Home start
- Scottish Widows pension scheme
- Company provided Medicash medical cover
- Full technical training and mentoring programme
- Paid sick leave
- 33 days annual leave
Worker Type:
Employee
Similar Jobs (1)
Field Services Technician 4
locations United Kingdom – Remote time type Full time posted on Posted 2 Days Ago
Cubic creates and delivers technology solutions in transportation that make people’s lives easier by simplifying their daily journeys, and defense capabilities that help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global challenges through innovation and service to our customers and partners.
We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD).
CTS is an industry-leading integrator of payment and information solutions and related services for intelligent travel applications.
CTS delivers integrated systems for transportation and traffic management, delivering tools for travelers to choose the smartest and easiest way to travel and pay for their journeys, and enabling transportation authorities and agencies to manage demand across the entire transportation network. Cubic Defense provides networked Command, Control, Communications, Computers, Cyber, Intelligence, Surveillance and Reconnaissance (C5ISR) solutions, and live, virtual, constructive and game-based training solutions for both U.S. and Allied Forces. These mission-inspired capabilities enable assured multi-domain access; converged digital intelligence; and superior readiness for defense, intelligence, security and commercial missions.
Cubic is proud to have a presence in over 60 countries and employ over 5,000 people worldwide. We are committed to hiring and retaining a diverse workforce and are proud to be an Equal Opportunity/Affirmative Action-Employer. We are committed to ensuring a workplace free of discrimination based on race, color, religion, age, disability, genetic information, sex, sexual orientation, gender identity, or national origin, military or veteran status, and any other basis protected by applicable law.
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Field Services Technician 4 employer: Cubic Corporation
Contact Detail:
Cubic Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Services Technician 4
✨Tip Number 1
Familiarise yourself with Cubic's technology solutions and recent projects in the transportation sector. This knowledge will not only help you understand the company's mission but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Highlight your problem-solving skills and technical expertise, especially in areas like electrical testing and fault finding. Be prepared to discuss specific examples from your past experiences that demonstrate your ability to tackle complex issues.
✨Tip Number 3
Network with current or former employees of Cubic on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial for your application and interview preparation.
✨Tip Number 4
Prepare to discuss your experience with team leadership and mentoring, as this role involves supporting and guiding other technicians. Show how your leadership style aligns with Cubic's values and commitment to professional development.
We think you need these skills to ace Field Services Technician 4
Some tips for your application 🫡
Create a Workday Account: Before applying, ensure you have a Workday account. If you don't have one, take a moment to create it. This is essential for submitting your application.
Tailor Your CV: Make sure your CV highlights relevant experience and qualifications that align with the Field Services Technician 4 role. Emphasise your electrical qualifications, problem-solving skills, and any experience in maintenance and repair.
Write a Compelling Cover Letter: Craft a cover letter that showcases your passion for technology and transportation. Mention specific experiences that demonstrate your ability to handle complex faults and your commitment to high standards of service.
Review and Submit: Before hitting submit, double-check all your documents for accuracy and completeness. Ensure that your application reflects your best self and adheres to the job requirements outlined by Cubic.
How to prepare for a job interview at Cubic Corporation
✨Know Your Technical Stuff
As a Field Services Technician, you'll need to demonstrate your technical expertise. Brush up on your knowledge of NICEIC guidelines, electrical installation condition reports, and fault-finding techniques. Be prepared to discuss specific examples from your past experiences where you successfully resolved complex issues.
✨Showcase Your Problem-Solving Skills
This role requires critical thinking and problem-solving abilities. During the interview, share instances where you've identified root causes of failures and how you approached resolving them. Highlight your ability to work under pressure and maintain high standards of service.
✨Emphasise Team Leadership Experience
If you've had experience leading teams or mentoring others, make sure to mention it. Cubic values collaboration and support within their teams, so discussing how you've guided colleagues or contributed to team success will resonate well with the interviewers.
✨Understand Cubic's Values
Familiarise yourself with Cubic's mission and values before the interview. Be ready to explain how your personal values align with theirs, especially regarding innovation, customer service, and commitment to safety. This shows that you're not just looking for a job, but a place where you can contribute meaningfully.
