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- Tasks: Maintain and repair transportation technology, ensuring smooth operations and excellent customer service.
- Company: Cubic Corporation delivers innovative tech solutions for transportation and defence, enhancing lives globally.
- Benefits: Enjoy a fully maintained company van, competitive salary, and a comprehensive benefits package.
- Why this job: Join a dynamic team, work on cutting-edge technology, and make a real impact in transportation.
- Qualifications: Hands-on experience in technical service, engineering qualification, and strong communication skills required.
- Other info: Permanent day shift role with a 4x4 rotation and opportunities for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
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Company Details:
When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners.
Business Unit:
Cubic Transportation Systems
Company Details:
When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners.
We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com.
Job Details:
Job Summary:
A global market leader with over 50 years of transportation experience and contracts across 5 continents, Cubic Transportation Systems offers a fantastic opportunity to join our growing team of well-established UK Field Service Technicians, maintaining and repairing Cubic equipment on Transport for London and National Rail infrastructure, keeping it running smoothly while providing exemplary customer service.
With an extensive list of high-profile projects, you will be exposed to all areas of transportation technologies including the latest innovations in automated fare collection and contactless payments, guided by experienced team members.
Note: this is a permanent day shift role with a 4×4 shift rotation
Job Duties and Responsibilities:
- Carry out corrective and preventative maintenance on Cubic equipment.
- Respond quickly to repair equipment and follow maintenance procedures.
- Embrace training and continuous improvement.
- Minimise downtime during fault callouts.
- Assist with equipment installations.
- Comply with Health and Safety and quality standards.
- Handle equipment module delivery and collections.
- Assist with Management lead project work.
- Deputise for the Field Service Team Leader when appropriate.
- Carry out vehicle stock checks.
- Follow company policies and procedures.
- Maintain assigned vehicle and FORs accreditation.
Minimum Job Requirements:
Essential:
- Hands-on experience in a technical service/maintenance environment.
- Engineering qualification.
- Strong customer service and communication skills.
- Clean driving license
Desirable:
- HNC or equivalent in Electronics or Mechanical Engineering.
- Experience with SLA-driven contracts.
In addition to a competitive salary, Cubic offers the following benefits with this role
- Fully maintained Company van
- Full quality toolkit and PPE provided
- Overtime availability
- Technician-level career path
- Annual performance and merit review
- Nectar rewards program
- Fully expensed position
- Home start
- Scottish Widows pension scheme
- Company provided Medicash medical cover
- Full technical training and mentoring programme
- Paid sick leave
- 23 days annual leave
Worker Type:
Employee
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Engineering and Information Technology
-
Industries
IT Services and IT Consulting
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Field Services Technician 2 employer: Cubic Corporation
Contact Detail:
Cubic Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Services Technician 2
✨Tip Number 1
Familiarise yourself with Cubic Corporation's technology solutions, especially in transportation and defence. Understanding their products and services will help you demonstrate your enthusiasm and knowledge during any discussions.
✨Tip Number 2
Highlight your hands-on experience in technical service or maintenance environments. Be ready to discuss specific examples of how you've successfully managed repairs or maintenance tasks in previous roles.
✨Tip Number 3
Emphasise your customer service skills. Since the role involves providing exemplary service, think of instances where you've gone above and beyond for customers, and be prepared to share these stories.
✨Tip Number 4
Prepare to discuss your approach to continuous improvement and training. Cubic values innovation, so showcasing your willingness to learn and adapt will set you apart from other candidates.
We think you need these skills to ace Field Services Technician 2
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Field Services Technician 2 position at Cubic Corporation. Tailor your application to highlight relevant experience in technical service and maintenance.
Highlight Relevant Experience: In your CV and cover letter, emphasise any hands-on experience you have in a technical service or maintenance environment. Mention specific projects or tasks that demonstrate your skills in corrective and preventative maintenance.
Showcase Customer Service Skills: Cubic values strong customer service and communication skills. Provide examples in your application that illustrate how you've successfully interacted with customers or resolved issues in previous roles.
Tailor Your Cover Letter: Craft a personalised cover letter that addresses why you want to work for Cubic Corporation specifically. Mention their commitment to innovation and service, and how your values align with theirs.
How to prepare for a job interview at Cubic Corporation
✨Showcase Your Technical Skills
As a Field Services Technician, hands-on experience is crucial. Be prepared to discuss specific technical skills and experiences that relate to maintenance and repair of equipment. Highlight any relevant engineering qualifications you possess.
✨Emphasise Customer Service Experience
Cubic values exemplary customer service. Share examples from your past roles where you successfully handled customer interactions, resolved issues, or improved service delivery. This will demonstrate your ability to maintain strong client relationships.
✨Demonstrate Problem-Solving Abilities
In this role, you'll need to respond quickly to equipment failures. Prepare to discuss situations where you've had to troubleshoot and resolve technical problems efficiently. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Familiarise Yourself with Company Values
Research Cubic Corporation and understand their commitment to innovation and service. Be ready to discuss how your personal values align with theirs and how you can contribute to their mission of simplifying transportation solutions.
