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- Tasks: Join us to solve tech challenges in transportation and defence while gaining hands-on experience.
- Company: Cubic Corporation, a leader in innovative technology solutions.
- Benefits: Earn while you learn with a supportive environment and career development opportunities.
- Why this job: Make a real impact on people's lives through technology and teamwork.
- Qualifications: 5 GCSEs including English and maths; eagerness to learn and grow.
- Other info: Flexible team environment with a focus on personal development.
Field Services System Support Apprentice
Join to apply for the Field Services System Support Apprentice role at Cubic Corporation.
Note: Company details describe Cubic as a provider of technology solutions in transportation and defense, committed to solving global issues through innovation and service. This section is included to provide context about the employer.
Business Unit: Cubic Transportation Systems
When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners.
Job Details: As an apprentice within the Field Services area, you will work in a supported learning environment to develop skills and knowledge which will assist in completing a relevant qualification.
Job duties and responsibilities
- To undertake a development programme leading to a National Vocational Qualification as part of an apprenticeship
- Be willing to undertake any training and qualifications appropriate to the apprenticeship
- To actively participate in their own development plan which will be agreed with the line manager and the apprentice supervisor
- Attend college and complete assignments on time
- Complete projects, timings and budgets as set by the Manager/Apprenticeship Supervisor
- Gain skills required to carry out:
- Advise and contribute to the effective resolution of a wide range of general and complex technical issues escalated from field maintenance, project teams and external customers.
- Work collaboratively with resolver teams to ensure incidents are resolved effectively and efficiently.
- Monitor and provide early life support on new products and services and handing these over to the System Support Manager once these are defined.
- Work with the System Support Manager to accurately identify any existing or planned technical changes that may adversely impact service delivery and recommend/implement contingency measures.
- Provide remote technical support for proactive diagnosis of maintenance problems to bring them to permanent and timely resolutions and/or interim workarounds.
- To aim at maintaining quality principles compatible with current ISO standards.
- Comply with Cubic’s values and adherence to all company policy and procedures, including code of conduct, quality, security and occupational health, safety and environmental policies and procedures.
- Perform other duties as assigned by the manager from time to time, as reasonably required.
Skills, knowledge and experience
- Able to follow instruction and learn new tasks
- Able to work flexibly as part of a team
- Able to attend work at required times
- Commitment to completing the apprenticeship
- Willing to learn and to take responsibility for their own development
- Willing to organise own workload
Education and qualifications
- 5 GCSEs with passes including English and maths or equivalent
- Current grading system L4 and above in all subjects
Worker Type
- Employee
Seniority level
- Internship
Employment type
- Full-time
Job function
- Engineering and Information Technology
Industries
- IT Services and IT Consulting
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Field Services System Support Apprentice employer: Cubic Corporation
Contact Detail:
Cubic Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Services System Support Apprentice
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Cubic Corporation on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in an apprentice.
✨Tip Number 2
Prepare for the interview by researching common technical issues in field services. We want to show that we’re not just keen but also knowledgeable about the challenges we might face in the role.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with us. This will help us articulate our thoughts clearly and boost our confidence when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily.
We think you need these skills to ace Field Services System Support Apprentice
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the Field Services System Support Apprentice role. Highlight any relevant skills or experiences that align with the job description, especially those related to technical support and teamwork.
Show Your Enthusiasm: Let your passion for technology and learning shine through in your application. We love candidates who are eager to develop their skills and contribute to our mission of solving global issues through innovation.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your experiences and how they relate to the role, making it easy for us to see why you’d be a great fit.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Field Services System Support Apprentice position.
How to prepare for a job interview at Cubic Corporation
✨Know Your Stuff
Make sure you understand the basics of the technology solutions Cubic provides, especially in transportation and defence. Brush up on any relevant technical knowledge that might come up during the interview, as it shows you're genuinely interested and prepared.
✨Show Your Team Spirit
Cubic values collaboration, so be ready to discuss examples of how you've worked effectively in a team. Think of specific situations where you contributed to a group project or helped resolve a conflict, as this will highlight your ability to work well with others.
✨Ask Smart Questions
Prepare some thoughtful questions about the apprenticeship programme and the role itself. This not only shows your enthusiasm but also helps you gauge if the position aligns with your career goals. Ask about the types of projects you'll be involved in or how success is measured in the role.
✨Demonstrate Your Willingness to Learn
Since this is an apprenticeship, emphasise your eagerness to learn and grow. Share examples of times when you've taken the initiative to develop new skills or overcome challenges. This will reassure them that you're committed to making the most of the opportunity.
