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- Tasks: Maintain and repair cutting-edge transportation technology to keep services running smoothly.
- Company: Join Cubic, a leader in innovative transportation solutions and defence capabilities.
- Benefits: Full-time role with competitive pay, training opportunities, and a supportive team environment.
- Why this job: Be at the forefront of technology while making a real difference in people's daily journeys.
- Qualifications: HND or equivalent in engineering, hands-on experience, and a full UK driving licence.
- Other info: Dynamic work environment with opportunities for growth and development.
The predicted salary is between 30000 - 42000 £ per year.
Company Details: Cubic creates and delivers technology solutions in transportation to simplify people’s daily journeys and provides defense capabilities to promote mission success and safety for those who serve their nation. Led by talented teams around the world, Cubic is committed to solving global issues through innovation and service to customers and partners.
Business Unit: Cubic Transportation Systems (CTS)
Job Summary: This role is responsible for providing maintenance and repair of client equipment on Cubic‑maintained assets, ensuring devices are returned to full service and maintained to the highest possible standard while achieving relevant contractual SLAs. It offers the opportunity to work at the cutting edge of technology within the transportation sector and exposes you to all areas of transportation technologies, including automated fare collection and contactless payments.
Essential Job Duties and Responsibilities:
- Carry out routine and preventative maintenance.
- Respond to and repair Cubic device faults promptly and follow defined maintenance procedures to maximise device reliability and availability.
- Carry out the Minimum Call Procedure (MCP) during any work on Cubic‑maintained assets.
- Direct responsibility in minimising contractual downtime on devices.
- Attend training and development courses.
- Constantly improve performance through training, experience, and KPI feedback.
- Ensure asset maintenance is reported in a timely and accurate manner.
- Ensure personal administration is completed promptly, including timesheets, Workday items, and vehicle checks.
- Provide support to the Maintenance Team Leaders and Field Services Managers.
- Ensure all relevant working practices comply with statutory health and safety policies and external customer requirements.
- Attend and proactively participate in the Maintenance Team meetings.
- Assist with stock takes when requested.
- Collect and deliver parts from store locations.
- Work in a shift pattern.
- Comply with Cubic’s values and adherence to all company policies and procedures, including Code of Conduct, Quality, Security, and Occupational Health, Safety, and Environmental policies.
- Perform other duties assigned by Line or Department Manager as reasonably required.
Minimum Job Requirements:
Essential (Skills, Knowledge, and Experience):
- HND, C&G or recognised qualification in Electronic or Mechanical engineering.
- Proven hands‑on experience in a similar role, including maintenance of equipment.
- Experience of working in teams.
- Mechanical, electrical, or electronic aptitude.
- Basic network systems knowledge.
- PC literate.
- Full UK driving licence.
Desirable:
- Experience of working on SLA‑driven contracts.
- Basic fibre optic experience.
- Microsoft Office skills.
- Minor civils experience.
- Bachelor’s degree in engineering.
Worker Type: Employee
Seniority Level: Entry level
Employment Type: Full‑time
Job Function: Engineering and Information Technology
Industry: IT Services and IT Consulting
Location: Greenford, England, United Kingdom
Field Service Technician employer: Cubic Corporation
Contact Detail:
Cubic Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Cubic through LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which can double your chances of landing that interview.
✨Tip Number 2
Prepare for the technical interview by brushing up on your electronic and mechanical engineering skills. Be ready to discuss your hands-on experience and how you've tackled maintenance challenges in the past. Show them you're not just book-smart but also street-smart!
✨Tip Number 3
Don’t forget to showcase your teamwork skills! Cubic values collaboration, so be prepared to share examples of how you've worked effectively in teams. Highlight any experiences where you’ve contributed to achieving SLAs or improving processes.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, it shows your enthusiasm for the role and the company. Don’t hesitate – get your application in and let’s get you on board!
We think you need these skills to ace Field Service Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in maintenance and repair, especially if you've worked with electronic or mechanical equipment. We want to see how your skills match up with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit for Cubic. Keep it engaging and personal – we love to see your personality come through.
Showcase Your Team Spirit: Since teamwork is key in this role, mention any experiences where you've successfully collaborated with others. We value candidates who can work well in a team environment, so let us know how you contribute to group success!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Cubic Corporation
✨Know Your Tech
Make sure you brush up on the latest technologies in transportation, especially automated fare collection and contactless payments. Familiarise yourself with Cubic's products and services so you can speak confidently about how your skills align with their needs.
✨Show Your Hands-On Experience
Be ready to discuss your previous hands-on experience in maintenance and repair. Prepare specific examples of how you've tackled equipment faults or improved device reliability in past roles. This will demonstrate your practical skills and problem-solving abilities.
✨Understand SLAs
Since this role involves working on SLA-driven contracts, it’s crucial to understand what SLAs are and how they impact service delivery. Be prepared to discuss any relevant experience you have with SLAs and how you’ve ensured compliance in previous positions.
✨Ask Smart Questions
Prepare thoughtful questions to ask during the interview. Inquire about the team dynamics, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
