Field Service Technician 2

Field Service Technician 2

Greenford Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Maintain and repair cutting-edge transportation technology to keep systems running smoothly.
  • Company: Join Cubic, a leader in innovative transportation solutions.
  • Benefits: Competitive pay, ongoing training, and opportunities for career growth.
  • Why this job: Be at the forefront of tech in transportation and make a real difference.
  • Qualifications: HND or equivalent in engineering and hands-on maintenance experience required.
  • Other info: Dynamic team environment with a focus on innovation and safety.

The predicted salary is between 36000 - 60000 £ per year.

Business Unit: Cubic Transportation Systems

Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defence capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defence (CD). Explore more on Cubic.com.

Job Summary: This role is responsible for providing maintenance and repair of client equipment on Cubic maintained assets, ensuring devices are returned to full service and maintained to the highest possible standard while achieving relevant contractual SLAs. This position offers the opportunity to work at the cutting edge of technology within the transportation sector. With an extensive list of high-profile projects, you will be exposed to all areas of transportation technologies, including the latest innovations in automated fare collection and contactless payments. Continuous training and guidance will allow you to become a subject matter expert within this sector.

Essential Job Duties and Responsibilities:

  • Carry out routine and preventative maintenance.
  • Respond to and repair Cubic device faults promptly and follow defined maintenance procedures to maximise device reliability and availability.
  • Carry out the Minimum Call Procedure (MCP) during any work on Cubic maintained assets.
  • Direct responsibility in minimising contractual downtime on devices.
  • Attend training and development courses.
  • To constantly improve performance through training, experience, and KPI feedback.
  • Ensure asset maintenance is reported in a timely and accurate manner.
  • Ensure personal administration is completed promptly, including timesheets, Workday items, and vehicle checks.
  • Provide support to the Maintenance Team Leaders and Field Services Managers.
  • Ensure all relevant working practices comply with statutory health and safety policies and external customer requirements.
  • Attend and proactively participate in the Maintenance Team meetings.
  • Assist with stock takes when requested.
  • To collect and deliver parts from store locations.
  • Work in a shift pattern.
  • Comply with Cubic’s values and adherence to all company policies and procedures, including Code of Conduct, Quality, Security, and Occupational Health, Safety, and Environmental policies and procedures.
  • In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their Line or Department Manager from time to time, as may be reasonably required of them.

Minimum Job Requirements:

Skills knowledge and experience:

  • Essential:
  • HND, C&G or recognised qualification in Electronic or Mechanical engineering.
  • Proven hands-on experience in a similar role, including maintenance of equipment.
  • Experience of working in teams.
  • Mechanical, electrical, or electronic aptitude.
  • Basic network systems knowledge.
  • PC Literate.
  • Full UK Driving Licence.
  • Desirable:
    • Experience of working on SLA-driven contracts.
    • Basic fibre optic experience.
    • Microsoft Office skills.
    • Minor civils experience.
    • Bachelor's degree in engineering.

    Worker Type: Employee

    Field Service Technician 2 employer: Cubic Corporation

    Cubic is an exceptional employer that prioritises innovation and employee development within the transportation technology sector. With a strong commitment to continuous training, you will have the opportunity to become a subject matter expert while working on high-profile projects that make a real difference in people's daily journeys. Our collaborative work culture fosters growth and ensures that every team member feels valued and empowered to contribute to our mission of simplifying transportation solutions.
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    Contact Detail:

    Cubic Corporation Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Field Service Technician 2

    ✨Tip Number 1

    Get to know the company inside out! Research Cubic's projects and values so you can chat about them during your interview. This shows you're genuinely interested and helps you stand out from the crowd.

    ✨Tip Number 2

    Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it’s a great way to learn more about the company culture.

    ✨Tip Number 3

    Practice makes perfect! Prepare for common interview questions related to maintenance and repair tasks. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.

    ✨Tip Number 4

    Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.

    We think you need these skills to ace Field Service Technician 2

    Electronic Engineering
    Mechanical Engineering
    Maintenance of Equipment
    Teamwork
    Mechanical Aptitude
    Electrical Aptitude
    Electronic Aptitude
    Basic Network Systems Knowledge
    PC Literacy
    Full UK Driving Licence
    SLA-driven Contract Experience
    Basic Fibre Optic Experience
    Microsoft Office Skills
    Minor Civils Experience

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV is tailored to the Field Service Technician role. Highlight your hands-on experience with maintenance and repair, and don’t forget to mention any relevant qualifications like HND or C&G in Electronic or Mechanical engineering.

    Showcase Your Skills: In your application, emphasise your mechanical, electrical, or electronic aptitude. If you’ve got experience with network systems or working on SLA-driven contracts, make that clear! We want to see how you can contribute to our team.

    Be Clear and Concise: When writing your cover letter, keep it clear and concise. Explain why you’re interested in the role and how your background makes you a great fit. Remember, we appreciate straightforward communication!

    Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!

    How to prepare for a job interview at Cubic Corporation

    ✨Know Your Tech

    Make sure you brush up on the latest technologies in transportation, especially automated fare collection and contactless payments. Familiarise yourself with Cubic's products and services so you can speak confidently about how your skills align with their needs.

    ✨Showcase Your Experience

    Prepare to discuss your hands-on experience in maintenance roles. Be ready to share specific examples of how you've tackled equipment faults or improved device reliability in previous positions. This will demonstrate your practical knowledge and problem-solving abilities.

    ✨Understand the SLAs

    Since this role involves working on SLA-driven contracts, it’s crucial to understand what SLAs are and how they impact service delivery. Be prepared to discuss how you’ve managed downtime and ensured compliance with contractual obligations in past roles.

    ✨Emphasise Teamwork

    Cubic values collaboration, so highlight your experience working in teams. Share examples of how you've contributed to team success, whether through training others, participating in meetings, or supporting team leaders. This shows you’re a team player who aligns with their company culture.

    Field Service Technician 2
    Cubic Corporation
    Location: Greenford
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