At a Glance
- Tasks: Ensure top-notch quality in products and manage customer relations effectively.
- Company: Join a leading manufacturer of high-performance heat exchange units in a supportive team.
- Benefits: Competitive salary, generous holiday, health insurance, and gym discounts.
- Other info: Great career progression opportunities and a vibrant workplace culture.
- Why this job: Make a real impact on product quality and customer satisfaction in a dynamic environment.
- Qualifications: Experience in quality management systems and strong problem-solving skills required.
About the Company
Our client is a globally recognised leader in the design and manufacture of high-performance heat exchange units and cooling modules, based in Shipley, West Yorkshire. A prominent supplier to major OEMs across the off-highway construction, agricultural, and engine power markets, they operate with full research, design, and development facilities on site. As part of a wider multi-billion dollar global group, they combine the resources and scale of a world-class organisation with the agility and community feel of a specialist UK manufacturer. This is a business where quality is genuinely valued at every level — and where your contribution will be seen, recognised, and rewarded.
The Role
We are looking for a driven and customer-focused Quality Engineer to join this well-established engineering team. You will play a central role in shaping and sustaining the quality culture, ensuring compliance with IATF 16949, and acting as the primary interface with customers on quality-related matters. The role involves APQP, PPAP, customer complaint management, and structured problem solving, with clear scope to progress into senior quality roles.
Key Responsibilities
- Lead Advanced Product Quality Planning (APQP) activities in line with IATF 16949 and customer-specific requirements, from concept through to launch.
- Prepare, review, and submit PPAP documentation — including DFMEA, PFMEA, Control Plans, MSA, SPC, and capability studies — ensuring on-time approval and compliance.
- Manage customer complaints and warranty claims, acting as the primary quality contact for assigned customers.
- Apply structured root cause analysis (8D, 5 Why, Ishikawa, fault tree analysis) to investigate internal and external quality concerns.
- Define, implement, and verify effective corrective and preventive actions (CAPA) to prevent recurrence and drive continuous improvement.
- Lead cross-functional problem-solving activities and Quick Action / containment meetings.
- Maintain strong customer relationships through regular communication, performance reviews, and support for customer audits.
- Support and lead New Product Introduction (NPI) activities, including Approval to Ship processes and milestone tracking.
- Review production processes using Genchi Genbutsu principles to identify risks and improvement opportunities.
- Analyse quality data and KPIs using SPC and statistical tools to reduce process variation and improve capability.
- Liaise with suppliers on quality issues, including corrective actions and PPAP approvals.
Skills & Experience Required
- Strong understanding and practical experience of IATF 16949 Quality Management Systems, including customer-specific requirements.
- Proven hands-on experience with APQP and PPAP within an automotive or automotive-related manufacturing environment.
- Demonstrated experience in customer complaint management, including direct customer interaction and formal reporting (e.g. 8D).
- Strong capability in root cause analysis and the implementation of corrective and preventive actions (CAPA).
- Experience using core quality tools: FMEA (DFMEA / PFMEA), Control Plans, MSA, SPC, capability analysis, 8D, and 5 Why.
- Minimum 5 years' background as a Quality Engineer, ideally within a Tier 1 automotive or high-volume manufacturing environment (pressed, injection-moulded, and cast components preferred).
- Excellent communication and customer relationship management skills, with the ability to influence cross-functional teams.
- Degree-qualified in a relevant engineering discipline, or equivalent experience.
Salary & Benefits
- Salary: Up to £45,000
- Hours: Mon–Thurs 08:30–17:00 | Fri 08:30–13:30
- Holiday: 25 days + 9 statutory bank holidays
- Pension: Stakeholder scheme – 10% employee contribution
- Life Assurance: 4x salary
- Health Insurance: Permanent Health Insurance (PHI) cover
- Parking: Free on-site parking
- Canteen: Subsidised on-site canteen
- Gym: Discounted gym membership
- Retail Discounts: Discounts across 100s of UK retailers
- Wellbeing: Employee Assistance Programme – mental, physical & financial support
How to Apply
To apply or find out more, please contact Jess Heywood or Joe Griffin at Cubed Talent. Submit your CV and a brief cover note, or reach out to Jess directly for a confidential conversation about this opportunity.
Quality Engineer in Shipley employer: Cubed Resourcing
Our client in Shipley, West Yorkshire, is an exceptional employer that values quality and innovation in the design and manufacture of high-performance heat exchange units. With a strong commitment to employee development, a supportive work culture, and comprehensive benefits including generous holiday allowance, health insurance, and a stakeholder pension scheme, this company offers a rewarding environment where your contributions are recognised and can lead to significant career progression.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Engineer in Shipley
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their quality standards and be ready to discuss how your experience aligns with their needs. Show them you're not just another candidate, but someone who genuinely cares about their mission.
✨Tip Number 3
Practice your problem-solving skills! Since the role involves structured root cause analysis, brush up on techniques like 8D and 5 Why. Be ready to share examples of how you've tackled quality issues in the past during your interviews.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining a company that values quality at every level.
We think you need these skills to ace Quality Engineer in Shipley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with IATF 16949 and quality management systems. We want to see how your skills align with the role, so don’t be shy about showcasing your hands-on experience with APQP and PPAP!
Craft a Compelling Cover Note:Your cover note is your chance to shine! Keep it concise but impactful. Mention why you’re excited about the Quality Engineer role and how you can contribute to our quality culture. We love enthusiasm!
Showcase Problem-Solving Skills:Since the role involves structured problem-solving, include examples of how you've tackled quality issues in the past. We want to see your analytical side and how you’ve implemented effective corrective actions.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Cubed Resourcing
✨Know Your Quality Standards
Make sure you have a solid understanding of IATF 16949 and how it applies to the role. Brush up on your knowledge of APQP and PPAP processes, as well as customer-specific requirements. This will show that you're not just familiar with the standards but can also apply them effectively.
✨Prepare for Problem-Solving Questions
Expect to be asked about your experience with root cause analysis and corrective actions. Be ready to discuss specific examples where you've successfully implemented CAPA or used tools like 8D and 5 Why. Having these stories at the ready will demonstrate your hands-on experience and problem-solving skills.
✨Showcase Your Communication Skills
As a Quality Engineer, you'll need to manage customer complaints and liaise with cross-functional teams. Prepare to discuss how you've maintained strong customer relationships in the past. Highlight any experiences where your communication made a difference in resolving quality issues.
✨Demonstrate Continuous Improvement Mindset
Be prepared to talk about how you've contributed to continuous improvement initiatives in previous roles. Share examples of how you've used data analysis and quality tools to reduce process variation and improve capability. This will show that you're proactive and committed to enhancing quality standards.
