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- Tasks: Provide 1st/2nd line support for M365 and workplace systems, troubleshooting issues.
- Company: Leading RegTech firm in the UK with a focus on innovation.
- Benefits: Competitive salary, career growth, and a chance to transform regulatory compliance.
- Why this job: Join a high-performing team and make a real impact in tech support.
- Qualifications: Proven M365 administration experience and strong troubleshooting skills.
- Other info: Dynamic work environment with opportunities for process improvement.
The predicted salary is between 36000 - 60000 £ per year.
A leading RegTech firm in the United Kingdom is seeking an experienced Technical Support Engineer for its Workplace IT Support Team. You will provide 1st/2nd line technical support for M365 and workplace systems, ensuring SLA compliance and troubleshooting hardware and software issues.
The ideal candidate will have:
- Proven M365 administration experience
- Strong troubleshooting skills
- The ability to improve processes
Join a high-performing team and make a significant impact in transforming regulatory compliance.
Global IT Support Engineer - M365 & End-User Devices in London employer: CUBE Content Governance Global Limited
Contact Detail:
CUBE Content Governance Global Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global IT Support Engineer - M365 & End-User Devices in London
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Show off your skills! Prepare for technical interviews by brushing up on M365 and troubleshooting scenarios. We want to see how you tackle real-world problems, so practice makes perfect!
✨Tip Number 3
Tailor your approach! When you get an interview, research the company’s recent projects or challenges. We love seeing candidates who are genuinely interested and ready to contribute to our goals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else!
We think you need these skills to ace Global IT Support Engineer - M365 & End-User Devices in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your M365 administration experience and troubleshooting skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our Workplace IT Support Team. Keep it concise but impactful – we love a good story!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We’re looking for candidates who can think on their feet and improve processes, so share those success stories with us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at CUBE Content Governance Global Limited
✨Know Your M365 Inside Out
Make sure you brush up on your M365 knowledge before the interview. Be prepared to discuss your experience with M365 administration, including any specific tools or features you've used. This will show that you're not just familiar with the platform but can also leverage it effectively in a support role.
✨Show Off Your Troubleshooting Skills
Prepare to share examples of how you've tackled technical issues in the past. Think of specific scenarios where you resolved hardware or software problems, and be ready to explain your thought process. This will demonstrate your strong troubleshooting skills and your ability to think on your feet.
✨Understand SLA Compliance
Familiarise yourself with what SLA compliance means in the context of IT support. Be ready to discuss how you've ensured compliance in previous roles and how you would approach it in this position. This shows that you understand the importance of meeting service level agreements and can contribute to the team's success.
✨Be Process Improvement Minded
Think about ways you've improved processes in your past roles. Whether it's streamlining ticket resolution or enhancing user training, be prepared to share these experiences. This will highlight your proactive attitude and your commitment to making a significant impact in the workplace.
