At a Glance
- Tasks: Manage customer enquiries and ensure smooth service from start to finish.
- Company: Join a supportive team that values accuracy and customer focus.
- Benefits: Enjoy 34 days holiday, private healthcare, and hybrid working after training.
- Other info: Fast-paced environment with excellent career development opportunities.
- Why this job: Make a real impact by driving enquiries and providing exceptional service.
- Qualifications: Experience with technical products and strong communication skills are ideal.
We’re looking for a Service Sales Engineer to join our team and support customers by managing enquiries, processing sales orders, and ensuring a smooth, professional service from first contact through to completion. This role suits someone who thrives in a fast-paced environment, enjoys customer interaction, and can manage multiple live enquiries with accuracy and confidence. Excellent career development, hybrid working after training and first class.
Key Responsibilities
- Respond to all inbound customer calls and emails within agreed timescales
- Proactively chase and close live enquiries
- Follow up existing enquiries with the aim to win or requote
- Monitor the sales inbox and acknowledge new leads promptly
- Create and process accurate quotations
- Log all activities within the CRM and convert live quotes into sales orders
- Maintain acceptable business margins
- Ensure all sales orders meet the Sales Order Acceptance Procedure
- Work with internal departments to resolve anomalies within required timescales
- Support account management activities, including organising visits and resolving issues
- Regularly follow up allocated leads and quotations
- Maintain a professional approach at all times
- Report any issues, delays or resource needs to the Head of Sales
Knowledge & Experience
- Understanding of electronic and electrical systems would be ideal but we will consider other candidates who have dealt with a technical product, mobile phones, IT etc
- Strong presentation and communication skills
- Good IT skills
- Experience working with CRM systems
Attributes
- A strong team player
- Able to work accurately to strict deadlines
- Excellent time-management skills
- Confident communicating at all levels
Why Join Us? You’ll be part of a supportive team where accuracy, customer focus and proactive working are genuinely valued. This is a role where you can make a real impact by driving enquiries forward and ensuring customers receive exceptional service. You will be working Monday–Thursday 8:30–17:00, Friday 8:30–14:00 and this role will become hybrid after training. Excellent benefits including 34 days holidays, private healthcare, life insurance, pension and more.
Service Sales - Electronic in Letchworth Garden City employer: CUBE Consulting
CUBE Consulting is an excellent employer that values autonomy and personal growth, offering a dynamic work culture where you can manage your own diary and make a significant impact on business development in the Sheffield area. With competitive salaries, uncapped commission potential, and additional perks like a company car and laptop, CUBE provides a rewarding environment for ambitious sales professionals looking to thrive in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Service Sales - Electronic in Letchworth Garden City
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Service Sales - Electronic at CUBE Consulting, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including CUBE Consulting. Tailor your message to explain why you’re drawn to them and how you can contribute as a Service Sales - Electronic. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Service Sales - Electronic in Letchworth Garden City
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for CUBE Consulting:When writing your cover letter, make sure to tailor your message specifically for CUBE Consulting. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at CUBE Consulting
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show CUBE Consulting that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show CUBE Consulting that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with CUBE Consulting’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
