At a Glance
- Tasks: Coordinate contracts and manage customer enquiries in a fast-paced environment.
- Company: Join a dynamic operations team focused on customer satisfaction.
- Benefits: Hybrid work model, competitive salary, and opportunities for growth.
- Other info: Fast-paced role with diverse tasks and a supportive team culture.
- Why this job: Be part of a vital team ensuring smooth operations and customer success.
- Qualifications: Experience in administration, planning, or customer service is a plus.
The predicted salary is between 31500 - 38500 £ per year.
We are seeking an organised and customer-focused Contract Planning Administrator to join a busy operations team.
This is an excellent opportunity for an administrator with planning, scheduling, or customer service experience who enjoys working in a fast-paced environment and coordinating multiple tasks.
The successful candidate will support the Contract Planning team with daily operational activities, ensuring customer requirements are met efficiently and within agreed timescales.
This role will be hybrid once training has been completed.
Key Responsibilities * Manage the Contract Planning inbox, responding to enquiries or allocating them to the appropriate teams. * Schedule and coordinate planned maintenance visits and support remedial planning activities. * Process and close work orders following engineer visits. * Issue job documentation and reports to customers. * Respond to customer requests for information, documentation, certificates, and reports. * Handle incoming telephone enquiries and direct calls appropriately. * Check stock availability and update work orders accordingly. * Confirm resource and scheduling requirements for service incidents. * Monitor outstanding deliveries and follow up where required. * Manage customer portals, ensuring documentation is uploaded accurately and invoices are raised as required. * Provide administration support to the wider Contract Planning tea...
Engineering Contracts Administrator in Hampshire employer: CUBE Consulting
CUBE Consulting is an excellent employer that values autonomy and personal growth, offering a dynamic work culture where you can manage your own diary and make a significant impact on business development in the Sheffield area. With competitive salaries, uncapped commission potential, and additional perks like a company car and laptop, CUBE provides a rewarding environment for ambitious sales professionals looking to thrive in their careers.
