At a Glance
- Tasks: Plan and schedule field engineers to ensure top-notch service delivery.
- Company: Join a leading company that values its staff and fosters a friendly environment.
- Benefits: Earn £30,000 plus bonuses, enjoy 34 days holiday, and early finishes on Fridays.
- Other info: Fast-paced environment with opportunities for career growth and development.
- Why this job: Be part of a growing team where your organisational skills make a real difference.
- Qualifications: Experience in service planning and strong communication skills are essential.
Our client, a leader in its field, is currently seeking an additional Service Coordinator/Planner for the friendly team based in Fareham. Working for a growing and well-established business that truly values its staff, you will be responsible for planning and scheduling field engineers, ensuring efficient utilisation of resources while meeting customer requirements and service KPIs.
Key responsibilities include:
- Planning and booking engineers’ workloads and diaries
- Handling customer calls and service requests
- Coordinating preventative maintenance visits
- Ensuring accurate job close-down and invoicing
- Maintaining CRM records and service data accuracy
- Working closely with engineers and internal teams to optimise service delivery
Ideal background:
- Previous experience in service planning, coordination, or scheduling
- Strong organisational and communication skills
- Able to prioritise effectively in a fast-paced environment
In return, you can expect a salary of £30,000 pa plus up to a £1,800 per annum bonus paid monthly depending on company performance. Working Monday – Friday 8:30am – 5:00pm and an early finish on a Friday of 2pm, plus a great range of benefits including 34 days holidays which also rise in service and many more perks.
Service Planning Coordinator in Fareham employer: CUBE Consulting
Join a dynamic and supportive team in Fareham, where your contributions as a Service Planning Coordinator will be truly valued. With a strong emphasis on employee well-being, you can enjoy a competitive salary, generous holiday allowance, and a positive work culture that fosters growth and development. This is an excellent opportunity to thrive in a role that not only meets customer needs but also prioritises your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Service Planning Coordinator in Fareham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Service Planning Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to service planning and coordination. We recommend role-playing with a friend or using online resources to get comfortable with articulating your experience and skills.
✨Tip Number 3
Showcase your organisational skills! Bring examples of how you've effectively managed schedules or improved processes in previous roles. This will demonstrate your ability to handle the responsibilities of the Service Planning Coordinator position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Service Planning Coordinator in Fareham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Service Planning Coordinator role. Highlight your experience in service planning and coordination, and show us how your skills match what we're looking for!
Show Off Your Organisational Skills:Since this role is all about planning and scheduling, give us examples of how you've successfully managed workloads or prioritised tasks in the past. We want to see your organisational prowess shine through!
Be Personable:As you'll be handling customer calls and service requests, let your communication skills come through in your application. A friendly tone can go a long way in showing us you're a great fit for our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at CUBE Consulting
✨Know Your Stuff
Before the interview, make sure you understand the role of a Service Planning Coordinator inside out. Familiarise yourself with the key responsibilities like planning engineers' workloads and handling customer calls. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, be ready to share examples from your past experiences where you successfully managed schedules or coordinated teams. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to prioritise effectively in a fast-paced environment.
✨Brush Up on Communication
Effective communication is key in this role, so think about how you can demonstrate your skills during the interview. Practice explaining complex ideas simply and clearly, and be prepared to discuss how you've handled customer service requests or worked closely with teams in the past.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the company and the role. You might want to ask about the team dynamics, how success is measured in the role, or what challenges the team is currently facing. It’s a great way to engage and leave a lasting impression.
