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For Companies At a Glance
- Tasks: Plan and schedule field engineers while ensuring top-notch customer service.
- Company: Join a friendly, growing business that values its staff.
- Benefits: Earn £30,000 plus bonuses, enjoy 34 days holiday, and early finishes on Fridays.
- Why this job: Be part of a supportive team and make a real difference in service delivery.
- Qualifications: Experience in service planning and strong organisational skills are a must.
- Other info: Fast-paced environment with plenty of perks and career growth opportunities.
The predicted salary is between 30000 - 31800 £ per year.
We are seeking an additional Service Coordinator for our friendly team based in Fareham. Working for a growing and well established business who truly look after their staff. You will be responsible for planning and scheduling field engineers, ensuring efficient utilisation of resources while meeting customer requirements and service KPIs.
Key responsibilities include:
- Planning and booking engineers’ workloads and diaries
- Handling customer calls and service requests
- Coordinating preventative maintenance visits
- Ensuring accurate job close-down and invoicing
- Maintaining CRM records and service data accuracy
- Working closely with engineers and internal teams to optimise service delivery
Ideal background:
- Previous experience in service planning, coordination, or scheduling
- Strong organisational and communication skills
- Able to prioritise effectively in a fast-paced environment
In return you can expect a salary of £30,000 pa plus up to a £1800 per annum bonus paid monthly depending on company performance. Working Monday – Friday 8:30am – 5:00pm and an early finish on a Friday of 2pm plus a great range of benefits including 34 days holidays which also rise in service and many more perks.
Service Controller in Fareham employer: CUBE Consulting
Contact Detail:
CUBE Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Controller in Fareham
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you admire about them.
✨Tip Number 2
Practice your communication skills! Since you'll be handling customer calls and coordinating with engineers, being clear and confident is key. Try role-playing scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've successfully managed schedules or resources in the past. This will help you stand out when discussing your experience during interviews.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Service Controller in Fareham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in service planning and coordination. We want to see how your skills match the role, so don’t be shy about showcasing your organisational and communication abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our friendly team in Fareham and how you can contribute to optimising service delivery. Keep it personal and engaging!
Showcase Relevant Experience: When filling out your application, emphasise any previous roles where you’ve handled scheduling or customer service. We love seeing real examples of how you’ve prioritised tasks in a fast-paced environment!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at CUBE Consulting
✨Know Your Stuff
Before the interview, make sure you understand the role of a Service Controller inside out. Familiarise yourself with service planning, scheduling, and how to handle customer requests. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed schedules or coordinated teams. Be ready to discuss how you prioritised tasks in a fast-paced environment, as this will demonstrate your suitability for the job.
✨Practice Your Communication
As a Service Coordinator, you'll need to communicate effectively with both customers and engineers. Practise articulating your thoughts clearly and concisely. You might even want to role-play common scenarios, like handling a customer call or coordinating a last-minute schedule change, to showcase your skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, how success is measured in the role, or what challenges the company is currently facing. This shows that you're engaged and thinking critically about how you can contribute to their success.