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- Tasks: Support our service team with admin tasks and enhance customer experience.
- Company: Join a growing team in a dynamic engineering environment.
- Benefits: Earn £28,000 plus bonuses, enjoy 34 days holiday, and early Friday finishes.
- Why this job: Be part of a team that values your contribution and offers career growth.
- Qualifications: Experience in service administration or customer service is preferred.
- Other info: Great perks and a supportive work culture await you!
The predicted salary is between 28000 - 29800 £ per year.
We are seeking an administrator for our growing service team based in Farham. This position supports the Service Planning team with a variety of administrative and customer-focused tasks, helping ensure smooth day-to-day service operations and excellent customer experience.
Key responsibilities include:
- Managing shared service inboxes and incoming calls
- Allocating and escalating customer queries where required
- Raising jobs and sales orders under planner guidance
- Supporting documentation requests (RAMS, reports, CRM updates)
- Providing cover and support for planners during busy periods or absence
Ideal background:
- Experience in service administration or customer service
- Ideally have worked within an engineering or manufacturing business
- Strong organisation and communication skills
- Good IT literacy and ability to work accurately under pressure
In return you can expect a salary of £28,000 pa plus up to a £1800 per annum bonus paid monthly depending on company performance. Working Monday – Friday 8:30am – 5:00pm and an early finish on a Friday of 2pm plus a great range of benefits including 34 days holidays which also rise in service and many more perks.
Service Administrator in Fareham employer: CUBE Consulting
Contact Detail:
CUBE Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator in Fareham
✨Tip Number 1
Get to know the company! Research their values, culture, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since this role involves managing customer queries and supporting planners, being able to articulate your thoughts clearly and confidently is key. Try mock interviews with friends or family!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join our growing service team.
We think you need these skills to ace Service Administrator in Fareham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in service administration or customer service. We want to see how your skills match the role, so don’t be shy about showcasing your relevant background!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our service team and how you can contribute to providing excellent customer experiences.
Show Off Your Organisation Skills: Since this role involves managing shared inboxes and supporting planners, make sure to mention any experience you have with organisation and multitasking. We love candidates who can keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at CUBE Consulting
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of the Service Administrator role. Familiarise yourself with managing service inboxes and handling customer queries. This will show that you're genuinely interested and prepared.
✨Showcase Your Experience
Be ready to discuss your previous experience in service administration or customer service. Think of specific examples where you've successfully managed tasks under pressure, especially in an engineering or manufacturing context. This will help demonstrate your fit for the role.
✨Communication is Key
Since strong communication skills are essential for this position, practice articulating your thoughts clearly. During the interview, listen carefully to questions and respond thoughtfully. This will highlight your ability to communicate effectively with both customers and team members.
✨Ask Smart Questions
Prepare a few insightful questions about the company culture, team dynamics, or the specific challenges the service team faces. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.