CUBE Consulting is seeking a Complaints & Customer Retentions Advisor to resolve issues with empathy and protect loyalty. You will handle inbound queries, escalated complaints, and retention conversations to ensure customers feel heard and valued.
You will work across phone and email, documenting cases, and collaborating with internal teams to resolve complex issues while upholding compliance and quality standards.
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Customer Resolutions & Retention Specialist employer: CUBE Consulting
Join a dynamic and supportive team as an Engineering Works Administrator, where your organisational skills will shine in a fast-paced environment. Our company prioritises employee growth and offers a hybrid working model post-training, ensuring a healthy work-life balance. With a strong focus on customer service and collaboration, we foster a culture of teamwork and innovation, making it an excellent place for those seeking meaningful and rewarding employment.
