At a Glance
- Tasks: Plan and schedule field engineers while ensuring top-notch customer service.
- Company: Join a leading company that values its staff and fosters a friendly environment.
- Benefits: Competitive salary, performance bonuses, and early finishes on Fridays.
- Other info: Enjoy a supportive workplace with opportunities for career advancement.
- Why this job: Be part of a growing team and make a real difference in service delivery.
- Qualifications: Experience in service planning and strong organisational skills are a must.
The predicted salary is between 28000 - 30000 € per year.
Our client, a leader in its field, is currently seeking an additional Service Coordinator/Planner for the friendly team based in Fareham. Working for a growing and well-established business that truly values its staff, you will be responsible for planning and scheduling field engineers, ensuring efficient utilisation of resources while meeting customer requirements and service KPIs.
Key responsibilities include:
- Planning and booking engineers' workloads and diaries
- Handling customer calls and service requests
- Coordinating preventative maintenance visits
- Ensuring accurate job close-down and invoicing
- Maintaining CRM records and service data accuracy
- Working closely with engineers and internal teams to optimise service delivery
Ideal background:
- Previous experience in service planning, coordination, or scheduling
- Strong organisational and communication skills
- Able to prioritise effectively in a fast-paced environment
In return, you can expect a salary of £28,000-30,000 per annum plus up to a £1,800 per annum bonus paid monthly depending on company performance. Working Monday to Friday 8:30 am to 5:00 pm and an early finish on a Friday of 2:00 pm.
Service Administrator / Coordinator in Hampshire employer: Cube Consulting and Resourcing
Join a dynamic and supportive team in Fareham, where your contributions as a Service Administrator/Coordinator will be truly valued. Our client offers a competitive salary, performance-related bonuses, and a positive work culture that prioritises employee growth and development, making it an excellent place for those seeking meaningful and rewarding employment.
Contact Detail:
Cube Consulting and Resourcing Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Administrator / Coordinator in Hampshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Service Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they treat their staff, as this will help you align your answers with what they’re looking for. Plus, it shows you’re genuinely interested!
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do mock interviews with you. This will help you articulate your experience in service planning and coordination, and boost your confidence when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Service Administrator / Coordinator in Hampshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Administrator/Coordinator role. Highlight your experience in service planning and coordination, and don’t forget to showcase those strong organisational skills we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our friendly team in Fareham. Mention specific examples of how you've met customer requirements and service KPIs in the past.
Show Off Your Communication Skills:Since this role involves handling customer calls and coordinating with engineers, make sure to demonstrate your communication skills in your application. A clear and concise writing style will go a long way in showing us you can handle the fast-paced environment.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Cube Consulting and Resourcing
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Service Administrator/Coordinator. Familiarise yourself with planning and scheduling tasks, as well as how to handle customer calls and service requests. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or prioritised effectively. Be ready to discuss how you would handle scheduling conflicts or unexpected changes in workload during the interview.
✨Communicate Clearly and Confidently
Effective communication is key in this role, so practice articulating your thoughts clearly. During the interview, listen carefully to questions and respond thoughtfully. You might even want to prepare a few questions of your own about the team dynamics or company culture to show your engagement.
✨Demonstrate Your Team Spirit
This position involves working closely with engineers and internal teams, so highlight your ability to collaborate. Share examples of how you've worked in a team setting to optimise service delivery or resolve issues. This will show that you can fit into their friendly team environment.
