At a Glance
- Tasks: Manage customer enquiries, process sales orders, and ensure top-notch service.
- Company: Join a dynamic team in a fast-paced environment focused on customer satisfaction.
- Benefits: Enjoy hybrid working, excellent career development, and a supportive team culture.
- Other info: Great opportunity for growth in a collaborative and energetic workplace.
- Why this job: Be the key link between customers and our services, making a real difference.
- Qualifications: Strong communication skills and ability to handle multiple tasks with confidence.
The predicted salary is between 31500 - 38500 Β£ per year.
We are looking for a Service Sales Engineer to join our team and support customers by managing enquiries, processing sales orders, and ensuring a smooth, professional service from first contact through to completion. This role suits someone who thrives in a fast-paced environment, enjoys customer interaction, and can manage multiple live enquiries with accuracy and confidence. Excellent career development and hybrid working after training.
Key Responsibilities
- Respond to all inbound customer calls and emails within agreed timescales
- Proactively chase and close live enquiries
- Follow up existing enquiries with the aim to win or requote
- Monitor the sales inbox and acknowledge new leads promptly
- Create and process accurate quotations
- Log all activities within the CRM and convert live quotes into sales orders
- Maintain acceptable business margins
- Ensure all sales orders meet the Sales Order Acceptance Procedure
- Work with internal departments to resolve anomalies within required timescales
- Support account management activities, including organising visits
Engineering Administrator in Hampshire employer: Cube Consulting and Resourcing
Join a supportive and dynamic team at our Wrexham Industrial Estate location, where we prioritise employee development and offer comprehensive training for the HSE Administrator role. Our work culture fosters collaboration and innovation, providing you with the opportunity to grow your career in environmental management and health and safety compliance while making a meaningful impact in sustainability.
Contact Details:
Cube Consulting and Resourcing Recruitment Team