Engineering Administrator in Fareham

Were looking for a Service Sales Engineer to join our team and support customers by managing enquiries, processing sales orders, and ensuring a smooth, professional service from first contact through to completion. This role suits someone who thrives in a fast-paced environment, enjoys customer interaction, and can manage multiple live enquiries with accuracy and confidence. Excellent career development, hybrid working after training and first class

Key Responsibilities

• Respond to all inbound customer calls and emails within agreed timescales

• Proactively chase and close live enquiries

• Follow up existing enquiries with the aim to win or requote

• Monitor the sales inbox and acknowledge new leads promptly

• Create and process accurate quotations

• Log all activities within the CRM and convert live quotes into sales orders

• Maintain acceptable business margins

• Ensure all sales orders meet the Sales Order Acceptance Procedure

• Work with internal departments to resolve anomalies within required timescales

• Support