At a Glance
- Tasks: Coordinate maintenance schedules and manage customer enquiries in a fast-paced environment.
- Company: Join a dynamic operations team focused on customer satisfaction.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Fast-paced role with the chance to develop your organisational skills.
- Why this job: Be part of a team that ensures smooth operations and excellent customer service.
- Qualifications: Experience in administration, planning, or customer service is a plus.
The predicted salary is between 31500 - 38500 £ per year.
We are seeking an organised and customer-focused Contract Planning Administrator to join a busy operations team.
This is an excellent opportunity for an administrator with planning, scheduling, or customer service experience who enjoys working in a fast-paced environment and coordinating multiple tasks.
The successful candidate will support the Contract Planning team with daily operational activities, ensuring customer requirements are met efficiently and within agreed timescales.
This role will be hybrid once training has been completed.
Key Responsibilities Manage the Contract Planning inbox, responding to enquiries or allocating them to the appropriate teams.
Schedule and coordinate planned maintenance visits and support remedial planning activities.
Process and close work orders following engineer visits.
Issue job documentation and reports to customers.
Respond to customer requests for information, documentation, certificates, and reports.
Handle incoming telephone enquiries and direct calls appropriately.
Check stock availability and update work orders accordingly.
Confirm resource and scheduling requirements for service incidents.
Monitor outstanding deliveries and follow up where required.
Manage customer portals, ensuring documentation is uploaded accurately and invoices are raised as required.
Provide administration support to the wider C...
Engineering Works Administrator employer: Cube Consulting and Resourcing
Join a supportive and dynamic team at our Wrexham Industrial Estate location, where we prioritise employee development and offer comprehensive training for the HSE Administrator role. Our work culture fosters collaboration and innovation, providing you with the opportunity to grow your career in environmental management and health and safety compliance while making a meaningful impact in sustainability.
Contact Details:
Cube Consulting and Resourcing Recruitment Team
