At a Glance
- Tasks: Handle customer calls and emails, providing friendly support and resolving issues.
- Company: Join a fast-paced team in a supportive environment.
- Benefits: £26.5k salary, Monday to Friday hours, and training opportunities.
- Other info: Be part of a reliable, organised team that values your contributions.
- Why this job: Make a difference by delivering excellent customer service every day.
- Qualifications: Experience in customer service and confidence with CRM systems like Salesforce.
The predicted salary is between 30000 - 32000 £ per year.
We are recruiting a Customer Service Advisor to join our fast-paced team. You will handle a high volume of inbound calls and emails, providing clear, accurate and friendly support to customers. You will manage all cases through Salesforce, so confidence with CRM systems is essential.
Key Responsibilities
- Handle high volumes of customer calls and emails
- Log, track and resolve cases using Salesforce
- Deliver excellent customer service on every interaction
- Provide accurate information and resolve issues efficiently
- Work with internal teams to ensure smooth resolutions
- Follow company processes and service standards
About You
- Experience in a busy customer service environment
- Confident using Salesforce or similar CRM systems
- Strong communication skills (written and verbal)
- Able to multitask and stay calm under pressure
- Positive, proactive and customer-focused
- Reliable, organised and a strong team player
What We Offer
- £26.5k salary
- Monday-Friday working hours
- Supportive team environment
- Training and development opportunities
Customer Service Coordinator employer: Cube Consulting and Resourcing
Join our dynamic team as a Customer Service Coordinator, where you'll thrive in a supportive environment that values your contributions and fosters professional growth. With a competitive salary of £26.5k and Monday to Friday working hours, we prioritise work-life balance while offering comprehensive training and development opportunities to enhance your skills. Our commitment to excellent customer service ensures that you will be part of a proactive and positive team dedicated to delivering outstanding support to our customers.
Contact Details:
Cube Consulting and Resourcing Recruitment Team
