Were looking for a Service Sales Engineer to join our team and support customers by managing enquiries, processing sales orders, and ensuring a smooth, professional service from first contact through to completion. This role suits someone who thrives in a fast-paced environment, enjoys customer interaction, and can manage multiple live enquiries with accuracy and confidence. Excellent career development, hybrid working after training and first class Key Responsibilities
Respond to all inbound customer calls and emails within agreed timescales
Proactively chase and close live enquiries
Follow up existing enquiries with the aim to win or requote
Monitor the sales inbox and acknowledge new leads promptly
Create and process accurate quotations
Log all activities within the CRM and convert live quotes into sales orders
Maintain acceptable business margins
Ensure all sales orders meet the Sales Order Acceptance Procedure
Work with internal departments to resolve anomalies within required timescales
Support account management activities, including organising visits and resolving issues
Regularly follow up allocated leads and quotations
Maintain a professional approach at all times
Report any issues, delays or resource needs to the Head of Sales
Knowledge & Experience
Understanding of electronic and electrical systems would be ideal but we will consider other candidates who have dealt with a technical product, mobile phones, IT etc
Strong presentation and communication skills
Good IT skills
Experience working with CRM systems
Attributes
A strong team player
Able to work accurately to strict deadlines
Excellent time-management skills
Confident communicating at all levels
Why Join Us?
Youll be part of a supportive team where accuracy, customer focus and proactive working are genuinely valued. This is a role where you can make a real impact by driving enquiries forward and ensuring customers receive exceptional service. You will be workingMondayThursday 8:3017:00, Friday 8:3014:00 and this role will become hybrid after training. Excellent benefits including 34 days holidays, private healthcare, life insurance, pension and more...
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Service Sales Advisor - Electronic/Electrical in Wrexham employer: Cube Consulting and Resourcing Ltd
Join a supportive and dynamic team at our Wrexham Industrial Estate location, where we prioritise employee development and offer comprehensive training for the HSE Administrator role. Our inclusive work culture fosters collaboration and growth, making it an ideal environment for those eager to build a meaningful career in health and safety compliance.
Contact Details:
Cube Consulting and Resourcing Ltd Recruitment Team
