At a Glance
- Tasks: Manage customer enquiries, process sales orders, and ensure exceptional service.
- Company: Join a supportive team that values accuracy and customer focus.
- Benefits: Enjoy 34 days holiday, private healthcare, life insurance, and a pension.
- Other info: Hybrid working after training with excellent career development opportunities.
- Why this job: Make a real impact by driving enquiries and providing top-notch service.
- Qualifications: Experience with technical products and strong communication skills.
The predicted salary is between 31500 - 38500 £ per year.
We are looking for a Service Sales Engineer to join our team and support customers by managing enquiries, processing sales orders, and ensuring a smooth, professional service from first contact through to completion. This role suits someone who thrives in a fast-paced environment, enjoys customer interaction, and can manage multiple live enquiries with accuracy and confidence.
Key Responsibilities
- Respond to all inbound customer calls and emails within agreed timescales
- Proactively chase and close live enquiries
- Follow up existing enquiries with the aim to win or requote
- Monitor the sales inbox and acknowledge new leads promptly
- Create and process accurate quotations
- Log all activities within the CRM and convert live quotes into sales orders
- Maintain acceptable business margins
- Ensure all sales orders meet the Sales Order Acceptance Procedure
- Work with internal departments to resolve anomalies within required timescales
- Support account management activities, including organising visits and resolving issues
- Regularly follow up allocated leads and quotations
- Maintain a professional approach at all times
- Report any issues, delays or resource needs to the Head of Sales
Knowledge & Experience
- Understanding of electronic and electrical systems would be ideal but we will consider other candidates who have dealt with a technical product, mobile phones, IT etc
- Strong presentation and communication skills
- Good IT skills
- Experience working with CRM systems
Attributes
- A strong team player
- Able to work accurately to strict deadlines
- Excellent time-management skills
- Confident communicating at all levels
Why Join Us?
You will be part of a supportive team where accuracy, customer focus and proactive working are genuinely valued. This is a role where you can make a real impact by driving enquiries forward and ensuring customers receive exceptional service. You will be working Monday-Thursday 8:30-17:00, Friday 8:30-14:00 and this role will become hybrid after training. Excellent benefits including 34 days holidays, private healthcare, life insurance, pension and more.
Engineering Administrator in Southampton employer: Cube Consulting and Resourcing Ltd
Join a supportive and dynamic team at our Wrexham Industrial Estate location, where we prioritise employee development and offer comprehensive training for the HSE Administrator role. Our inclusive work culture fosters collaboration and growth, making it an ideal environment for those eager to build a meaningful career in health and safety compliance.
Contact Details:
Cube Consulting and Resourcing Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Engineering Administrator in Southampton
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Engineering Administrator role you’re after at Cube Consulting and Resourcing Ltd.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Cube Consulting and Resourcing Ltd a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Cube Consulting and Resourcing Ltd.
✨Apply Through Company Websites
When you spot a role like Engineering Administrator at Cube Consulting and Resourcing Ltd, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Engineering Administrator in Southampton
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Engineering Administrator, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Cube Consulting and Resourcing Ltd a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Cube Consulting and Resourcing Ltd specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Cube Consulting and Resourcing Ltd
✨Brush Up on Core Engineering Principles
Before heading into the interview with Cube Consulting and Resourcing Ltd, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Cube Consulting and Resourcing Ltd want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
