Field Based Account Manager in Chester

My client, a leading Chester based company committed to delivering top-notch services and products is currently seeking a Field based Account Manager. The team is passionate about excellence, and pride themselves on their customer-focused approach.

Key Responsibilities:

• Manage a portfolio of customer accounts on a face to face basis
• visit business customers who are at end of contract to ensure repeat business
• Address and resolve customer complaints efficiently and professionally.
• Provide exceptional customer service and maintain strong client relationships.
• Work collaboratively with other departments to ensure seamless service delivery and customer satisfaction.

Requirements:

• Proven experience in field sales, account management or resolutions.
• You may be in field sales at the moment and looking for a less target driven role or managing accounts already. You may also be in an office/call centre dealing with complaints, collections or resolutions and want to get out in the field.
• Strong problem-solving skills and the ability to handle complaints and provide effective resolutions.
• You will be travelling over a wide are in the North West, North Wales and Shropshire areas
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and multitasking abilities.
• Proficiency in MS Office and CRM software is an advantage.

Benefits:

• Competitive salary of up to £30,000 basic pa plus a company car.
• Friendly and supportive work environment.
• Opportunities for professional growth and development.
• Regular Monday to Friday schedule (days), allowing for work-life balance.