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- Tasks: Plan and schedule field engineers while ensuring top-notch service delivery.
- Company: Join a leading company that values its staff and fosters a friendly environment.
- Benefits: Enjoy a competitive salary, bonus potential, and 34 days holiday plus perks.
- Other info: Work Monday to Friday with an early finish on Fridays for a better work-life balance.
- Why this job: Be part of a growing team where your organisational skills make a real difference.
- Qualifications: Experience in service planning and strong communication skills are essential.
The predicted salary is between 28000 - 30000 £ per year.
Our client, a leader in its field, is currently seeking an additional Service Coordinator/Planner for the friendly team based in Fareham. Working for a growing and well-established business that truly values its staff, you will be responsible for planning and scheduling field engineers, ensuring efficient utilisation of resources while meeting customer requirements and service KPIs.
Key responsibilities include:
- Planning and booking engineers' workloads and diaries
- Handling customer calls and service requests
- Coordinating preventative maintenance visits
- Ensuring accurate job close-down and invoicing
- Maintaining CRM records and service data accuracy
- Working closely with engineers and internal teams to optimise service delivery
Ideal background:
- Previous experience in service planning, coordination, or scheduling
- Strong organisational and communication skills
- Able to prioritise effectively in a fast-paced environment
In return, you can expect a salary of £28-30,000 pa plus up to a £1800 per annum bonus paid monthly depending on company performance. Working Monday to Friday 8:30am to 5:00pm and an early finish on a Friday of 2pm, plus a great range of benefits including 34 days holidays which also rise in service and many more perks.
Service Administrator / Coordinator in Fareham employer: Cube Consulting and Resourcing Ltd
Contact Detail:
Cube Consulting and Resourcing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator / Coordinator in Fareham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Service Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they treat their staff. This will help you tailor your answers and show that you're genuinely interested in being part of their friendly team.
✨Tip Number 3
Practice your communication skills! As a Service Coordinator, you'll need to handle customer calls and service requests effectively. Role-play with a friend or family member to get comfortable with common scenarios you might face.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles like this one. Plus, it shows you're serious about joining our growing and well-established business.
We think you need these skills to ace Service Administrator / Coordinator in Fareham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Administrator/Coordinator role. Highlight your previous experience in service planning and coordination, and don’t forget to showcase those strong organisational skills we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our friendly team in Fareham. Mention how you can help us meet customer requirements and service KPIs with your skills.
Show Off Your Communication Skills: Since this role involves handling customer calls and coordinating with engineers, make sure to demonstrate your communication prowess in your application. We want to see how you can effectively convey information and keep everyone in the loop!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our amazing team!
How to prepare for a job interview at Cube Consulting and Resourcing Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Service Administrator/Coordinator. Familiarise yourself with planning and scheduling tasks, as well as how to handle customer calls and service requests. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this position requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or prioritised effectively. Be ready to discuss how you would handle scheduling conflicts or unexpected changes in workload.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. During the interview, listen carefully to questions and respond thoughtfully, ensuring you convey your ideas in a straightforward manner.
✨Demonstrate Team Collaboration
This job involves working closely with engineers and internal teams, so be prepared to discuss your experience in collaborative environments. Share specific examples of how you've worked with others to optimise service delivery and meet customer requirements.