At a Glance
- Tasks: Manage customer enquiries, process sales orders, and ensure smooth service delivery.
- Company: Dynamic company focused on customer satisfaction and professional growth.
- Benefits: Hybrid working options, excellent career development, and a supportive team environment.
- Other info: Opportunity to work closely with various departments and enhance your career.
- Why this job: Join a fast-paced team and make a real difference in customer interactions.
- Qualifications: Strong communication skills and ability to manage multiple tasks effectively.
The predicted salary is between 31500 - 38500 £ per year.
We are looking for a Service Sales Engineer to join our team and support customers by managing enquiries, processing sales orders, and ensuring a smooth, professional service from first contact through to completion. This role suits someone who thrives in a fast-paced environment, enjoys customer interaction, and can manage multiple live enquiries with accuracy and confidence. Excellent career development and hybrid working after training.
Key Responsibilities
- Respond to all inbound customer calls and emails within agreed timescales
- Proactively chase and close live enquiries
- Follow up existing enquiries with the aim to win or requote
- Monitor the sales inbox and acknowledge new leads promptly
- Create and process accurate quotations
- Log all activities within the CRM and convert live quotes into sales orders
- Maintain acceptable business margins
- Ensure all sales orders meet the Sales Order Acceptance Procedure
- Work with internal departments to resolve anomalies within required timescales
- Support account management activities, including organising visits and resolving issues
- Regularly follow up allocated leads and quotations
- Maintain a professional approach at all times
- Report any issues, delays or resource needs to the Head of Sales
Engineering Administrator employer: Cube Consulting and Resourcing Ltd
Join a supportive and dynamic team at our Wrexham Industrial Estate location, where we prioritise employee development and offer comprehensive training for the HSE Administrator role. Our inclusive work culture fosters collaboration and growth, making it an ideal environment for those eager to build a meaningful career in health and safety compliance.
Contact Details:
Cube Consulting and Resourcing Ltd Recruitment Team
