At a Glance
- Tasks: Lead client relationships and oversee high-value branding projects from start to finish.
- Company: Join Cube Branding, a dynamic and creative signage business with a hands-on approach.
- Benefits: Competitive salary, growth opportunities, and a vibrant work environment.
- Other info: Be part of a fast-paced team focused on innovation and client satisfaction.
- Why this job: Make a real impact by managing key accounts and delivering exceptional branding solutions.
- Qualifications: Experience in client management, project leadership, and strong communication skills.
The predicted salary is between 50000 - 65000 € per year.
Company: All Cube Limited T/A Cube Branding
Location: The Cube, 153 Croydon Road, Caterham, Surrey, CR3 6PF
Reporting To: General Manager / Managing Director
About Cube Branding
Cube Branding is a fast paced, creative signage and branding business delivering impactful design, print, and installation projects for a wide range of clients. We’re hands on and solutions focused, working closely with our clients from enquiry through to execution. The team operates with agility and a ‘can do’ mindset, constantly adapting to client needs and tight deadlines without compromising on quality.
Role Overview
The Account Director plays a senior leadership role within Cube Branding, responsible for managing and developing key client relationships while overseeing the successful delivery of high value signage and branding projects. This role combines client services, commercial management, and project leadership. The Account Director acts as the primary point of contact for selected high level accounts, ensuring exceptional service, identifying growth opportunities, and maintaining long term client partnerships. Alongside relationship management, the Account Director oversees projects from enquiry through to delivery, coordinating internal teams, managing timelines and budgets, and ensuring projects are delivered to the highest possible standard. This individual sets the benchmark for communication, commercial awareness, and client experience.
Key Responsibilities
- Client Relationship Management
- Manage and develop relationships with key and strategic client accounts.
- Act as the senior point of contact for high level clients, building trust and long term partnerships.
- Lead client meetings, presentations, and ongoing account reviews.
- Proactively identify opportunities for account growth, upselling, and repeat business.
- Ensure clients receive a consistently high level of service, communication, and responsiveness.
- Handle escalated client issues professionally and efficiently, maintaining strong relationships throughout.
- Project Leadership & Delivery
- Oversee projects from initial enquiry through to final delivery and installation.
- Lead on complex or high value projects, ensuring timelines, budgets, and expectations are managed effectively.
- Scope projects accurately by identifying objectives, constraints, budgets, and delivery requirements.
- Ensure all enquiries are acknowledged promptly and progressed efficiently.
- Maintain regular communication with clients throughout project lifecycles to provide clarity, reassurance, and updates.
- Coordinate internal teams across design, production, and installation to ensure smooth project execution.
- Commercial Management & Quoting
- Build detailed quotations using ShopVox, applying strategic and commercially sound pricing.
- Ensure quotes are accurate, profitable, and aligned with project scope and client expectations.
- Follow up quotations proactively to maximise conversion opportunities.
- Monitor account profitability and identify opportunities to improve margins and efficiencies.
- Apply commercial judgement around pricing, timelines, discounts, and additional services where appropriate.
- Design & Production Coordination
- Ensure client briefs are clearly communicated internally to minimise revisions and maintain project efficiency.
- Oversee artwork approval processes and ensure production ready standards are met.
- Work closely with design and production teams to ensure deliverables align with client expectations and brand standards.
- Maintain awareness of production lead times, installation logistics, and operational requirements.
- Additional Duties
- Support wider business development initiatives and strategic growth opportunities.
- Contribute to improving systems, workflows, and client experience processes.
- Attend client meetings, site visits, and industry events where required.
- As the business continues to evolve, the Account Director role will remain adaptable and commercially focused, helping drive growth while maintaining exceptional service standards.
Skills & Experience
- Strong client relationship and account management experience
- Proven project management capability within branding, print, signage and events
- Excellent commercial awareness and strategic thinking
- Confident communicator with strong presentation and negotiation skills
- Experience using project management and quoting systems such as ShopVox
- Strong organisational and leadership skills
- Ability to manage multiple projects and stakeholders simultaneously
- Excellent attention to detail and problem solving ability
- A proactive, solutions focused mindset
Success in This Role Looks Like
- Strong long term relationships with key clients
- High levels of repeat business and account growth
- Smooth delivery of complex and high value projects
- Consistently high client satisfaction
- Improved team performance and collaboration
- Commercially successful project delivery
Locations
Account Director in Caterham, Surrey employer: Cube Branding
At Cube Branding, we pride ourselves on being an exceptional employer that fosters a dynamic and creative work environment in the heart of Caterham, Surrey. Our team thrives on collaboration and innovation, offering ample opportunities for professional growth and development while delivering impactful branding solutions. With a strong focus on client relationships and project excellence, we empower our employees to take ownership of their roles, ensuring a rewarding and fulfilling career path within a supportive and agile culture.
StudySmarter Expert Advice🤫
We think this is how you could land Account Director in Caterham, Surrey
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their client base and recent work. This will help you tailor your responses and show that you’re genuinely interested in Cube Branding and what they do.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Account Director role. Highlight your client relationship management skills and project leadership experience. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Cube Branding team. Let’s get you that dream job!
We think you need these skills to ace Account Director in Caterham, Surrey
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Director role. Highlight your experience in client relationship management and project leadership, as these are key aspects of the job. We want to see how your skills align with our fast-paced, solutions-focused environment!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to manage high-value projects and build long-term client relationships. Use numbers and examples to illustrate your success – we love a good success story!
Be Clear and Concise:Keep your application clear and to the point. Avoid jargon and ensure your writing is easy to read. We appreciate straightforward communication, so make it easy for us to see why you’re the right fit for the role!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Cube Branding!
How to prepare for a job interview at Cube Branding
✨Know Your Clients
Before the interview, research Cube Branding's key clients and recent projects. Understanding their client base will help you demonstrate your ability to manage and develop relationships effectively, which is crucial for the Account Director role.
✨Showcase Your Project Management Skills
Prepare specific examples of past projects you've managed, focusing on how you handled timelines, budgets, and client expectations. Highlighting your project management experience will show that you're ready to oversee high-value projects from start to finish.
✨Demonstrate Commercial Awareness
Be ready to discuss how you approach pricing and quoting. Familiarise yourself with tools like ShopVox and be prepared to explain how you ensure quotes are accurate and profitable while meeting client needs. This will showcase your commercial judgement.
✨Exude a Solutions-Focused Mindset
During the interview, emphasise your proactive approach to problem-solving. Share examples of how you've successfully navigated challenges in previous roles, as this aligns perfectly with Cube Branding's 'can do' culture and commitment to exceptional service.
