At a Glance
- Tasks: Lead client relationships and oversee high-value branding projects from start to finish.
- Company: Join Cube Branding, a dynamic and creative signage business with a hands-on approach.
- Benefits: Competitive salary, growth opportunities, and a vibrant team culture.
- Other info: Be part of a fast-paced environment that values creativity and adaptability.
- Why this job: Make a real impact by delivering exceptional branding solutions for diverse clients.
- Qualifications: Experience in client management, project leadership, and strong communication skills.
The predicted salary is between 50000 - 65000 € per year.
Company: All Cube Limited T/A Cube Branding
Location: The Cube, 153 Croydon Road, Caterham, Surrey, CR3 6PF
About Cube Branding
Cube Branding is a fast paced, creative signage and branding business delivering impactful design, print, and installation projects for a wide range of clients. We’re hands on and solutions focused, working closely with our clients from enquiry through to execution. The team operates with agility and a ‘can do’ mindset, constantly adapting to client needs and tight deadlines without compromising on quality.
Role Overview
The Account Director plays a senior leadership role within Cube Branding, responsible for managing and developing key client relationships while overseeing the successful delivery of high value signage and branding projects. This role combines client services, commercial management, and project leadership. The Account Director acts as the primary point of contact for selected high level accounts, ensuring exceptional service, identifying growth opportunities, and maintaining long term client partnerships. Alongside relationship management, the Account Director oversees projects from enquiry through to delivery, coordinating internal teams, managing timelines and budgets, and ensuring projects are delivered to the highest possible standard. This individual sets the benchmark for communication, commercial awareness, and client experience.
Key Responsibilities
- Client Relationship Management
- Manage and develop relationships with key and strategic client accounts.
- Act as the senior point of contact for high level clients, building trust and long term partnerships.
- Lead client meetings, presentations, and ongoing account reviews.
- Proactively identify opportunities for account growth, upselling, and repeat business.
- Ensure clients receive a consistently high level of service, communication, and responsiveness.
- Handle escalated client issues professionally and efficiently, maintaining strong relationships throughout.
- Oversee projects from initial enquiry through to final delivery and installation.
- Lead on complex or high value projects, ensuring timelines, budgets, and expectations are managed effectively.
- Scope projects accurately by identifying objectives, constraints, budgets, and delivery requirements.
- Ensure all enquiries are acknowledged promptly and progressed efficiently.
- Maintain regular communication with clients throughout project lifecycles to provide clarity, reassurance, and updates.
- Coordinate internal teams across design, production, and installation to ensure smooth project execution.
- Commercial Management & Quoting
- Build detailed quotations using ShopVox, applying strategic and commercially sound pricing.
- Ensure quotes are accurate, profitable, and aligned with project scope and client expectations.
- Follow up quotations proactively to maximise conversion opportunities.
- Monitor account profitability and identify opportunities to improve margins and efficiencies.
- Apply commercial judgement around pricing, timelines, discounts, and additional services where appropriate.
- Design & Production Coordination
- Ensure client briefs are clearly communicated internally to minimise revisions and maintain project efficiency.
- Oversee artwork approval processes and ensure production ready standards are met.
- Work closely with design and production teams to ensure deliverables align with client expectations and brand standards.
- Maintain awareness of production lead times, installation logistics, and operational requirements.
- Additional Duties
- Support wider business development initiatives and strategic growth opportunities.
- Contribute to improving systems, workflows, and client experience processes.
- Attend client meetings, site visits, and industry events where required.
- As the business continues to evolve, the Account Director role will remain adaptable and commercially focused, helping drive growth while maintaining exceptional service standards.
Skills & Experience
- Strong client relationship and account management experience
- Proven project management capability within branding, print, signage and events
- Excellent commercial awareness and strategic thinking
- Confident communicator with strong presentation and negotiation skills
- Experience using project management and quoting systems such as ShopVox
- Strong organisational and leadership skills
- Ability to manage multiple projects and stakeholders simultaneously
- Excellent attention to detail and problem solving ability
- A proactive, solutions focused mindset
Success in This Role Looks Like
- Strong long term relationships with key clients
- High levels of repeat business and account growth
- Smooth delivery of complex and high value projects
- Consistently high client satisfaction
- Improved team performance and collaboration
- Commercially successful project delivery
Account Director employer: Cube Branding
At Cube Branding, we pride ourselves on being a dynamic and innovative employer that fosters a collaborative and supportive work culture. Located in the vibrant setting of Caterham, Surrey, we offer our employees ample opportunities for professional growth and development, alongside a commitment to delivering exceptional client service. With a focus on creativity and agility, our team thrives in an environment that encourages proactive problem-solving and celebrates success, making Cube Branding an ideal place for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Account Director
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential clients or colleagues on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Showcase your expertise! Create a portfolio that highlights your best work and demonstrates your skills in client relationship management and project delivery. When you meet potential clients or employers, having tangible examples of your success can really set you apart.
✨Tip Number 3
Be proactive! If you see a company you want to work with, don’t wait for them to post a job. Reach out directly, express your interest, and share how you can add value to their team. A little initiative can go a long way!
✨Tip Number 4
Apply through our website! We’re always on the lookout for talented individuals who fit our culture. By applying directly, you’ll ensure your application gets the attention it deserves, and you might just land that dream role with us at Cube Branding.
We think you need these skills to ace Account Director
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Director role. Highlight your experience in client relationship management and project leadership, as these are key aspects of the job. We want to see how your skills align with our fast-paced, solutions-focused environment!
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you’ve successfully managed client accounts or led projects. Use metrics where possible to demonstrate your impact. This will help us see the value you can bring to Cube Branding.
Keep It Professional Yet Engaging:While we love a friendly tone, remember to maintain professionalism in your application. Use clear language and structure your documents well. This reflects your communication skills, which are crucial for the Account Director role.
Apply Through Our Website:We encourage you to submit your application directly through our website. This ensures it reaches the right people quickly and allows us to process your application efficiently. Plus, it’s super easy to do!
How to prepare for a job interview at Cube Branding
✨Know Your Clients
Before the interview, research Cube Branding's key clients and recent projects. Understanding their client base will help you demonstrate your ability to manage and develop relationships effectively, which is crucial for the Account Director role.
✨Showcase Your Project Management Skills
Prepare specific examples of how you've successfully managed complex projects in the past. Highlight your experience with timelines, budgets, and team coordination to show that you can handle the demands of overseeing high-value projects.
✨Demonstrate Commercial Awareness
Be ready to discuss how you approach pricing and quoting. Familiarise yourself with tools like ShopVox and be prepared to explain how you ensure quotes are accurate and profitable while meeting client expectations.
✨Exhibit a Solutions-Focused Mindset
During the interview, share instances where you've proactively identified growth opportunities or resolved client issues. This will showcase your ability to maintain strong relationships and deliver exceptional service, aligning with Cube Branding's values.
