At a Glance
- Tasks: Create a welcoming environment and manage front desk operations in a fast-paced tech office.
- Company: Join CUBE, a leading RegTech firm transforming regulatory compliance with innovative AI solutions.
- Benefits: Enjoy a vibrant workplace culture, career growth opportunities, and the chance to work with top talent.
- Other info: Diversity and collaboration are at the heart of our success; we want you to thrive!
- Why this job: Be part of a dynamic team making a real impact in the financial services industry.
- Qualifications: Previous receptionist or admin experience, strong communication skills, and a positive attitude.
The predicted salary is between 22950 - 28050 £ per year.
CUBE are a global Reg Tech business defining and implementing the gold standard of regulatory intelligence for the financial services industry.
We deliver our services through intuitive Saa S solutions, powered by AI, to simplify the complex and everchanging world of compliance for our clients.
Why us?
CUBE is a globally recognized brand at the forefront of Regulatory Technology. Our industry-leading Saa S solutions are trusted by the world’s top financial institutions globally.
In 2024, we achieved over 50% growth, both organically and through two strategic acquisitions.
We’re a fast-paced, high-performing team that thrives on pushing boundaries - continuously evolving our products, services, and operations.
At CUBE, we don’t just keep up we stay ahead.
We believe our future is built by bold, ambitious individuals who are driven to make a real difference.
Our "make it happen" culture empowers you to take ownership of your career and accelerate your personal and professional development from day one.
With over 700 CUBERs across 19 countries spanning EMEA, the Americas, and APAC, we operate as one team with a shared mission to transform regulatory compliance.
Diversity, collaboration, and purpose are the heartbeat of our success.
We were among the first to harness the power of AI in regulatory intelligence, and we continue to lead with our cutting-edge technology.
At CUBE, You will work alongside some of the brightest minds in AI research and engineering in developing impactful solutions that are reshaping the world of regulatory compliance.
Role Overview
The Receptionist plays a vital role in ensuring the smooth operation of our London office.
This position is responsible for delivering a professional front-of-house experience, supporting administrative functions, and maintaining a productive and welcoming office environment.
The ideal candidate thrives in a fast-paced tech setting, is highly organised, and demonstrates excellent interpersonal skills.
- Key Objectives
- Create a welcoming and professional environment for all visitors, clients, and team members.
- Ensure seamless front desk operations, including call handling, visitor management, and meeting coordination.
- Provide timely and accurate administrative support to internal teams.
- Maintain a well-organised, stocked, and safe office space that supports productivity and collaboration.
- Uphold confidentiality and data protection standards in all administrative tasks.
- Contribute to a positive and inclusive workplace culture through proactive support and teamwork.
- Adapt quickly to changing priorities and support ad hoc projects as needed.
Key Responsibilities
- Manage reception duties: greeting guests, answering calls, handling deliveries.
- Maintain office supplies, equipment, and vendor relationships.
- Assist with calendar scheduling, meeting room bookings, and travel arrangements.
- Support onboarding of new hires and coordinate desk setups.
- Help facilitate internal events as directed by Event and Comms lead
- Provide general administrative support to the administration team
- Candidate Requirements
- Previous experience in a receptionist, office assistant, or administrative role.
- Excellent communication and interpersonal skills.
- Strong organisational and multitasking abilities.
- Proficiency in Microsoft Office
- Comfortable working in a fast-paced, tech-driven environment.
- Positive attitude, team-oriented mindset, and a high level of discretion.
Interested?
CUBE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#J-18808-Ljbffr
Receptionist employer: Cube Asia
CUBE is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for professionals in customer analytics. With a commitment to employee growth, the company offers mentoring opportunities and encourages continuous improvement through advanced analytics projects. Located in a vibrant area, CUBE provides a supportive environment where diverse talents can thrive and contribute to meaningful insights that drive customer trust and business success.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Cube Asia. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Cube Asia before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Cube Asia:Your cover letter is your chance to shine! Tell us why you want to work at Cube Asia specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Cube Asia!
How to prepare for a job interview at Cube Asia
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
