At a Glance
- Tasks: Support customer onboarding and delivery while coordinating with internal teams.
- Company: CUBE, a leading RegTech firm revolutionising regulatory compliance with AI.
- Benefits: Competitive salary, career growth opportunities, and a vibrant team culture.
- Other info: Diverse and inclusive workplace with a focus on personal and professional development.
- Why this job: Join a fast-paced team and make a real impact in the financial services industry.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
CUBE are a global RegTech business defining and implementing the gold standard of regulatory intelligence for the financial services industry. We deliver our services through intuitive SaaS solutions, powered by AI, to simplify the complex and everchanging world of compliance for our clients.
Why us?
CUBE is a globally recognized brand at the forefront of Regulatory Technology. Our industry-leading SaaS solutions are trusted by the world’s top financial institutions globally. In 2024, we achieved over 50% growth, both organically and through two strategic acquisitions. We’re a fast-paced, high-performing team that thrives on pushing boundaries—continuously evolving our products, services, and operations. At CUBE, we don’t just keep up we stay ahead. We believe our future is built by bold, ambitious individuals who are driven to make a real difference. Our “make it happen” culture empowers you to take ownership of your career and accelerate your personal and professional development from day one. With over 700 CUBERs across 19 countries spanning EMEA, the Americas, and APAC, we operate as one team with a shared mission to transform regulatory compliance. Diversity, collaboration, and purpose are the heartbeat of our success.
We were among the first to harness the power of AI in regulatory intelligence, and we continue to lead with our cutting-edge technology. At CUBE, you will work alongside some of the brightest minds in AI research and engineering in developing impactful solutions that are reshaping the world of regulatory compliance.
Role Mission
The Junior Project Lead, titled as Customer Associate internally, is a delivery role that supports the successful onboarding, delivery, and ongoing servicing of CUBE customers. The role supports the Customer Leads in customer onboarding and adoption by responding to customer queries, coordinating internal stakeholders, and managing the delivery of project artefacts. It supports customers navigating the CUBE platform and captures feedback to drive continuous service delivery improvements. Working closely with Customer Leads and cross‑functional teams, the role helps deliver high‑quality customer outcomes through disciplined execution and strong coordination. Designed as a foundational role, it provides a clear pathway into a Customer Lead position by developing core skills in customer delivery, relationship management, project coordination, stakeholder management, and governance within regulated environments.
Key Responsibilities
- Support Customer Leads in delivering successful customer onboarding and implementation from Statement of Work through transition into BAU.
- Help customers navigate the CUBE platform, delivery processes, and supporting materials.
- Assist in maintaining delivery plans, including milestones, dependencies, risks, and actions to support on‑time, high‑quality delivery.
- Track delivery progress and issues, escalating risks or blockers early to Customer Leads.
- Coordinate internal actions across internal teams to support delivery execution, including testing customer releases where required.
- Maintain accurate customer records, delivery documentation, and meeting outputs.
- Support delivery governance by preparing materials, capturing actions, and tracking follow‑ups.
- Ensure delivery activities align with agreed scope, processes, and quality standards.
- Capture and route customer feedback, issues, and improvement opportunities appropriately.
- Contribute to service delivery improvement initiatives and evolving ways of working across Customer Delivery.
- Continuously build product, regulatory, and delivery knowledge to strengthen customer support capability.
Skills & Competencies
- Customer Focus Mindset: Understands customer needs, supports positive customer experiences, and contributes to high standards.
- Delivery & Execution Discipline: Supports structured delivery through good organisation, follow‑through, and attention to detail.
- Stakeholder Communication & Collaboration: Communicates clearly with customers and internal teams, building positive working relationships.
- Problem Solving & Critical Thinking: Identifies delivery issues, gathers information, and supports pragmatic solutions.
- Time Management & Prioritisation: Manages multiple tasks and customer activities effectively, meeting agreed deadlines.
- Adaptability & Learning Orientation: Learns quickly in dynamic environments and builds capability through feedback and experience.
If you are passionate about leveraging technology to transform regulatory compliance and meet the qualifications outlined above, we invite you to apply. Please submit your resume detailing your relevant experience and interest in CUBE. CUBE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Junior Project Lead in London employer: Cube Asia
CUBE is an exceptional employer that champions a dynamic and inclusive work culture, where innovation and collaboration are at the forefront. As a Junior Project Lead, you will have the opportunity to grow within a fast-paced environment, supported by a commitment to personal and professional development from day one. With a diverse team of over 700 professionals across 19 countries, CUBE not only leads in regulatory technology but also fosters a sense of purpose and belonging, making it an ideal place for ambitious individuals looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Project Lead in London
✨Get Involved in Compliance Communities
Join local compliance or risk management networks and communities, like the International Compliance Association, where you can connect with professionals already in the field. These networks often have events and webinars that can help you learn and meet potential employers. Don’t be shy, ask questions and show your eagerness to learn!
✨Attend Industry Conferences
Look out for compliance and risk management conferences in your area or even virtual ones. These are great opportunities to meet industry leaders and learn about the latest trends. Plus, you never know when you’ll bump into someone from Cube Asia who might be looking for fresh talent like you!
✨Leverage Internship Opportunities
As you’re aiming for an entry-level position, keep an eye on internship openings. Even a short internship can give you valuable exposure and connections in compliance-risk, so apply widely! We recommend checking out our website for any opportunities at Cube Asia that might inspire you.
✨Showcase Your Knowledge
Create a blog or use social media to share your insights about compliance and risk topics. This not only enhances your visibility but also shows potential employers, like Cube Asia, that you’re passionate and knowledgeable about the field. It could be the thing that sets you apart from other candidates!
We think you need these skills to ace Junior Project Lead in London
Some tips for your application 🫡
Show Off Your Attention to Detail:In the compliance-risk field, it's all about catching the little things. Make sure your application materials are free from typos or inconsistencies. Your CV should reflect your ability to spot errors and present information clearly—this is a crucial skill in compliance!
Highlight Relevant Coursework or Certifications:If you’ve taken any courses related to risk assessment or compliance, be sure to mention them. Even entry-level roles appreciate a solid foundation in the principles that guide the industry. Certificates, internships, or projects related to compliance will really make you stand out!
Keep It Professional, Yet Accessible:While we’re all for being a bit informal at times, remember that compliance-risk is a serious field. Your cover letter should reflect your enthusiasm and willingness to learn while maintaining a professional tone. Don’t just say you’re keen on the job—show it with clear reasons why you want to join Cube Asia.
Tailor Your Application to Fit the Role:When applying for an entry-level position, specifically align your skills and experiences with the job description for Junior Project Lead at Cube Asia. Talk about why you’re interested in compliance-risk and how your background, even if it’s academic, makes you a good fit!
How to prepare for a job interview at Cube Asia
✨Know Your Compliance Basics
Brush up on the fundamental concepts of compliance and risk management. You might be asked to explain key regulations or compliance frameworks relevant to the role at Cube Asia. Having a clear understanding will show your enthusiasm and preparedness for the entry-level position.
✨Get Familiar with Specific Tools
Be prepared to discuss any compliance software or tools you’ve encountered, even through coursework. Entry-level roles often use systems like SAP GRC or similar. If you can show familiarity or even a basic understanding of these tools, it’ll give you an edge in the interview.
✨Show Your Analytical Skills
Expect some scenario-based questions where you’ll have to analyse risk situations. Practice breaking down problems and articulating your thought process clearly. This is a key part of working in compliance and will demonstrate that you’re ready to tackle real-world issues at Cube Asia.
✨Highlight Your Willingness to Learn
As this is an entry-level position, your eagerness to develop and grow is crucial. Discuss any relevant courses or projects you’ve done that show your commitment to improving your skills in compliance and risk management. Show them you’re keen to soak up knowledge and contribute at Cube Asia!
