At a Glance
- Tasks: Support sales and manage customer contracts while enhancing the customer experience.
- Company: A well-established organisation in Corby with a strong reputation.
- Benefits: Salary of £29,000, pension scheme, and annual leave.
- Why this job: Join a dynamic team and make a real difference in customer success.
- Qualifications: Strong communication skills and experience with CRM systems.
The predicted salary is between 29000 - 40600 £ per year.
A well-established organization in Corby seeks a Customer Service Executive to support sales and manage customer contracts. The ideal candidate will have strong communication skills and experience with CRM systems.
Responsibilities include:
- Producing reports
- Managing data
- Enhancing customer experience
This full-time role offers a salary of £29,000 and benefits like a pension scheme and annual leave. Immediate applications encouraged.
Senior Customer Success & Contracts Specialist in Corby employer: CTX Group
Contact Detail:
CTX Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Customer Success & Contracts Specialist in Corby
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Senior Customer Success & Contracts Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service roles and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your experience effectively.
✨Tip Number 3
Show off your CRM skills! If you've got experience with specific systems, make sure to highlight that in conversations. We all know how important data management is in this role, so be ready to discuss how you've used CRM tools to enhance customer experiences.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team and making a difference in customer success.
We think you need these skills to ace Senior Customer Success & Contracts Specialist in Corby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CRM systems and customer service. We want to see how your skills align with the role of a Senior Customer Success & Contracts Specialist.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your strong communication skills and explain why you're the perfect fit for enhancing customer experience at our organisation.
Showcase Relevant Experience: When filling out your application, be specific about your past roles. We love seeing examples of how you've managed contracts or produced reports that improved customer satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at CTX Group
✨Know Your CRM Inside Out
Make sure you’re familiar with the CRM systems mentioned in the job description. Brush up on your skills and be ready to discuss how you've used these tools to enhance customer experience in previous roles.
✨Prepare for Customer Scenarios
Think of specific examples where you've successfully managed customer contracts or resolved issues. Be ready to share these stories, as they’ll demonstrate your problem-solving skills and ability to enhance customer satisfaction.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend to refine your delivery and ensure you come across as approachable and professional.
✨Research the Company Culture
Take some time to understand the organisation's values and culture. This will help you tailor your responses to align with their expectations and show that you’re genuinely interested in being part of their team.