Within this role you will work with a growing and busy team of administrators responsible for overseeing all identity checks and liaising with clients directly to verify their identity.
- Monitoring the team inbox and responding where possible or ensuring that this is tasked to the relevant individual or team.
- Dealing with clients directly in order to verify their identity when they are unable to provide standard documentation.
- Review files and chase for outstanding information where required.
- Ensure that appropriate records are kept for in-house compliance purposes.
- Liaising with clients, advisors, and other professionals in relation to all matters.
- You will also have some exposure to the development of new products and systems
Key Knowledge & Required Skills
- Excellent communication and organisational skills
- Excellent administration skills and be able to use computer systems
- You must have excellent attention to detail
- You must be enthusiastic and conscientious
- You must be able to learn quickly and adapt to new processes
- Time and case management skills
Other Requirements:
- Self-motivated, proactive and friendly team player
- Flexible individual who can respect and support others within a team
- Commitment and loyalty to the organisation’s values & mission
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ID Administrator in Royal Leamington Spa employer: CTT Group
As a Conveyancing Legal Assistant at our firm, you will thrive in a supportive and dynamic work environment that prioritises employee growth and development. We offer comprehensive training opportunities, a commitment to high standards of customer service, and a collaborative culture that values your contributions. Located in a vibrant area, our firm not only provides competitive benefits but also fosters a sense of community among staff, making it an excellent place for meaningful and rewarding employment.
